Proven leader and efficient organizer, demonstrated at Massanutten Condo Rentals with a keen focus on customer satisfaction and housekeeping excellence. Expert in chemical handling and fostering team adaptability, significantly enhancing guest experiences and operational efficiency. Skilled in reducing complaints and elevating service quality through effective training and inventory management.
Being in Situations of my own,Such as Neighbors that had passed out on me ,Keeping them alert until Medics came to take over .Helping the Patient stay Calm,Given Water to stay Hydrated .Damp wash cloth to also maintain Temperature and stay cool.
My Mother who was recently in a Rehab Center for 2 months .Taking responsibility ,Being only and last of Kin .Speaking with Professionals,APS,Social Workers,Communication Skills were much needed and used.
Father whom I was taking care of in my High School Years when diagnosed with Cancer,Changing ,Feeding,Medicine Observation
Keeping track of Strict Diet Routine ,What and What not to have at certain times and how much
Grandmother who also had Cancer,Medicine Observation,Bathing,Changing,Feeding,Keeping a Clean Environment for her at the time she was living.Food Prepping.
Massanutten Resort ,2015 I was in a situation where I was called down at the bottom of the Slopes ,To a Scene that included an older Male,Late 50’s that had fallen over in the inter tube at a high rate speed when stopped he complained of Neck pain, was still aware of his surroundings but had a hard time acknowledging who the person was helping. Was told over the Walkie to Stay put and help Ski Medics to give an extra hand at the time of the incident .Holding his Head still ,Trying to keep him talking and aware and or alert of his location ,Where or What State he was in, How old he was etc,Maintaining Eye contact. .Knowing which Brace to put around his Neck weather it be an infant ,Toddler or Adult .Grabbed the Brace labeled for Adults handed it to the Medics. Proceeded to help lift 200+ lbs Male on a Stretcher .As Paramedics arrived on Scene .Was able to get him in safely and secure. And went on about my night .Was Thanked by Ski Medics ,The Resort Staff and the Gentlemen asked my name prior and thanked me. In the meantime shaking, holding my hand himself meanwhile smiling the whole time .It was a relief , a good feeling to know My help was needed .It's always been my passion to help others and there well being.