Chelsea Collins
Houston
Summary
Laboratory Manager with over 5 years of experience in clinical settings, specializing in high-complexity testing and regulatory compliance (CLIA, CAP, OSHA). Demonstrated expertise in quality assurance programs, standard operating procedure development, and team leadership. Successfully scaled lab operations, validated instruments, and implemented continuous improvement initiatives. Proficient in budget administration, staff training, and inventory management, ensuring efficient and accurate diagnostic testing.
Overview
6
6
years of professional experience
Work History
Laboratory Manager
Immunogenomics
Sugarland
03.2025 - Current
- Manage operations for two integrated clinical laboratories of Immunogenomics and TotalMD, supporting high- and moderate-complexity testing.
- Supervise 10 staff members; oversee onboarding, training, monthly scheduling, and productivity assessments.
- Develop SOPs, training modules, QA programs, and educational materials across departments.
- Implement and monitor inventory systems for reagents, consumables, and instrument calibration.
- Lead equipment installation, maintenance (Sysmex, Ruby, Alinity), vendor contracts, and service logs.
- Coordinate with clinics on result reporting; oversee courier systems and troubleshoot sample discrepancies.
- Conduct validation, correlation, and stability studies; develop billing codes and pricing strategies.
- Prepare lab for audits through internal mock inspections, trend analysis, and regulatory checklists.
Lead Clinical Laboratory Technologist
Genview DX
Houston
11.2023 - 03.2025
- Directed Chemistry, Hematology, and Urinalysis departments; supervised 4 staff.
- Performed high-complexity testing using Cobas, Ruby, Dynex, and Vitek systems.
- Created SOPs, validated instruments and reagents, and ensured compliance with CLIA/CAP.
- Maintained specimen and operational logs, reported results to providers, and handled departmental financials.
- Led proficiency testing, calibration verification, QC reviews, and troubleshooting.
Clinical Medical Technician
American Family Care Urgent Care
Houston
09.2023 - 03.2024
- Performed diagnostic tests (COVID, flu, strep), vitals, and phlebotomy in a fast-paced clinic.
- Used EMR systems (eClinicalWorks, Solv) for documentation and test result tracking.
- Assisted in minor procedures and ensured specimen integrity and safety compliance.
EKG Patient Monitoring Specialist
Qorum Partners
Houston
01.2023 - 12.2023
- Monitored real-time vitals and submitted reports on cardiovascular trends and abnormalities.
- Documented EHR notes and supported clinical decision-making using pharmaceutical knowledge.
Microbiology & Molecular Laboratory Technician
Quest Diagnostics
Houston
01.2022 - 12.2023
- Conducted microbial identification and AST using VITEK 2 and BioMérieux systems.
- Analyzed blood, GI, and other specimen types; identified pathogens and non-pathogens.
- Utilized QLS for documentation, result reporting, and sample tracking.
- Performed GI panel testing, contamination assessments, and biochemical analyses.
COVID Technician / Clinical Medical Assistant
Genesis Medical Group
Tomball & Spring
12.2019 - 11.2020
- Administered COVID-19 tests and managed EHR documentation (Athena, NextGen).
- Supported providers during patient care and maintained infection control procedures.
Education
Bachelor of Science - Psychology, Minor in Biology
University of Houston
Houston, TX01-2026
Associate of Science - Emphasis in Biology
Lone Star College
Tomball, TX01.2021
High School Diploma - STEM Focus
Cy-Fair High School
Cypress, TX01.2019
Skills
- Laboratory testing and analysis
- Quality assurance and compliance
- Instrumentation validation
- Laboratory operations management
- Healthcare software proficiency
- Professional communication
- Ethics and integrity
- Cost reduction strategies
- Supply chain management
Research And Projects
COVID-19 Variant & Long-Term Effects Research, 01/01/22, Present, Investigated respiratory and cardiovascular implications of COVID-19 using peer-reviewed studies., Focused on inflammation, oxygen saturation trends, and post-viral recovery challenges.
Certifications And Recognition
- Phi Theta Kappa Honor Society
- Presidential Honor List (Fall & Spring 2020)
- Medical Terminology Award
- CLIA & CAP Proficiency Testing Experience
Timeline
Laboratory Manager
Immunogenomics
03.2025 - Current
Lead Clinical Laboratory Technologist
Genview DX
11.2023 - 03.2025
Clinical Medical Technician
American Family Care Urgent Care
09.2023 - 03.2024
EKG Patient Monitoring Specialist
Qorum Partners
01.2023 - 12.2023
Microbiology & Molecular Laboratory Technician
Quest Diagnostics
01.2022 - 12.2023
COVID Technician / Clinical Medical Assistant
Genesis Medical Group
12.2019 - 11.2020
Bachelor of Science - Psychology, Minor in Biology
University of Houston
Associate of Science - Emphasis in Biology
Lone Star College
High School Diploma - STEM Focus
Cy-Fair High School
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