Chelsea Conley

• Oversaw business operations, inventory control, and customer service for restaurant.
• Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
• Evaluated food products to verify freshness and quality.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Generated employee schedules and work assignments and determined appropriate compensation rates for 90% of staff members.
• Developed kitchen and serving staff through training, disciplinary action, and performance reviews.
• Coordinated with catering and serving staff to deliver food services for over 80 special events and functions.
• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
• Developed menus and recipes, controlled food costs and oversaw quality, sanitation, and safety processes.
• Modified recipes to accommodate dietary restrictions and allergies.
• Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
• Developed and remained accountable for safety, quality, consistency and adherence to standards.
• Utilized culinary techniques to create visually appealing dishes.
• Set up and broke down kitchen for service.

Server

• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with new and regular Guests.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Resolved Guests complaints promptly and professionally to maintain positive reputation.
• Utilized communication practices with kitchen staff to deliver Guests meals in timely manner.
• Served food and beverages promptly with focused attention to Guests needs.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for Guests and staff.

Line Cook

• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
• Prepared and cooked food items such as meats, poultry, and fish for frying purposes.
• Checked food temperature regularly to verify proper cooking and safety.
• Prepared multiple orders simultaneously during peak periods with high accuracy, maximizing customer satisfaction, and repeat business.
• Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
• Prepared food items in compliance with recipes and portioning control guidelines.

• Cross-trained existing employees to maximize team agility and performance.
• Accomplished multiple tasks within established timeframes.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Developed and maintained relationships with customers and suppliers through account development.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Adjusted recipes based on ingredient availability or customer request.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

Server

• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Cook

• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Communicated closely with servers to fully understand special orders for customers.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Adjusted recipes based on ingredient availability or customer request.

Cook

• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Communicated closely with servers to fully understand special orders for residents.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Managed opening and closing shift kitchen tasks.
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
• Followed strict standards for food handling and safety, minimizing risks to residents.
• Adjusted recipes based on ingredient availability or residents request.
• Planned menus for different events, seasons and residents requests.

Server

• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with residents.
• Bussed and reset tables to keep dining room and work areas clean.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for residents and staff.
• Served food and beverages promptly with focused attention to customer needs.
• Answered residents questions, recommended items, and recorded order information.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Strategically timed check-ins with residents to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied residents.