Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Cox

Store Associate
York,SC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. Detail-oriented administrative team member well-versed in assisting with financial operations, managing records, and coordinating paperwork. Good multitasker and problem-solver adept at remaining calm and professional in busy, high-pressure environments.

Overview

10
10
years of professional experience

Work History

Store Associate

HomeGoods
07.2022 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, and counting change.
  • Balanced safe, prepared tills, and prepared register bags for next sales date.
  • Prepared bank deposits
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Managed efficient cash register operations.
  • Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered to assist with projects, demonstrating a willingness to learn new tasks and increase skill levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Medical Records Clerk

AOCC
07.2017 - 08.2021
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Processed medical records requests from outside providers according to facility, state and federal law.
  • Delivered charts to assigned areas of th practice by following established routing procedures.
  • Maintained patient records in compliance with security regulations.
  • Maintained patient confidence by keeping patient records information confidential.
  • Utilized TSI to manage and confirm patient data, such as insurance, demographic and medical history information.

KFC Manager

Outlaw Enterprises
10.2015 - 06.2017
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Enforced sanitation and handling guidelines to meet regulatory compliance standards.
  • Compared shipments against packing slips to confirm completeness and accuracy of delivery.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked with customers to understand needs and provide excellent service.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Facilitated and logged store opening, closing and shift changes.
  • Received and processed stock into inventory management system
  • Increased customer satisfaction by resolving issues

KFC Team Member

Outlaw Enterprises
10.2013 - 10.2015
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Sought out ways to go above and beyond job requirements.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.

Education

High School Diploma -

Indian Land High School
Fort Mill, SC
05.2014

Skills

  • Attention to Detail
  • Problem Solving
  • Time Management
  • Inventory Coordination
  • POS Systems
  • Detail-Oriented
  • Reliable and Responsible
  • Cash Handling
  • Honest and Ethical
  • Cash Register Operations
  • Team Leadership
  • Teamwork and Collaboration

Timeline

Store Associate

HomeGoods
07.2022 - Current

Medical Records Clerk

AOCC
07.2017 - 08.2021

KFC Manager

Outlaw Enterprises
10.2015 - 06.2017

KFC Team Member

Outlaw Enterprises
10.2013 - 10.2015

High School Diploma -

Indian Land High School

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Chelsea CoxStore Associate