CHELSEA Crawford Hooks
Avon
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Adjunct Professor
Drexel University Thomas R. Kline School of Law
01.2024 - Current
- Educate students on the Division II and Division III governance structure.
- Develop course materials (e.g., recording videos) to assist with a better understanding of the Division II and Division III governance structure.
- Manage grading of all discussion boards and assignments (e.g., midterms) submitted.
Assoc. Director of Governance and Member Services
National Collegiate Athletics Association (NCAA)
08.2021 - Current
- Serve as the core member of the academic and memberships affair Division II leadership team.
- Manage tasks and assist with the oversight of Division II legislation, serve as a primary drafter of Division II legislation and serve as a member of the AMA legislation team.
- Draft Division II-specific legislation, as well as drafting documents/supplements and updating policies.
- Coordinate and oversee the publication of all Division II-related publications (e.g., Division II Manual; Convention publications).
- Provide governance support to various Division II committees, specifically the primary liaison to the Division II Legislation Committee and oversight of the Division II Academic Requirements Committee.
- Provide legislative and interpretive expertise to the Division II Executive Board, Division II Management Council, other Division II committees (e.g., sport committees) and during the Division II business session at the NCAA Convention.
- Assist the membership, staff and other interested individuals and organizations in understanding NCAA Division II legislation and interpretations through telephone calls, written correspondence and in-person presentations.
- Serve as a liaison to NCAA Division II conferences, providing customer service and assisting them with the facilitation of regulatory issues (e.g., compliance-related matters).
- Serve as a liaison to assigned NCAA Division II Coaches Connection groups, assisting them with regulatory issues, and providing the AMA staff with monthly legislative updates for all coaches connection groups’ specifically to the Division II National Collegiate Championship Sports and Division II Softball Country coaches connection groups.
- Serve as a liaison between the Division II academic and membership affairs team and the Student-Athlete Reinstatement staff.
- Serve as a contact to the Faculty Athletic Representative Association (FARA) for legislative and regulatory issues and coordinating with the primary liaison to the Division II Academic Requirements Committee on academic-related matters.
- Assist with oversight of the AMA Division II education strategic plan and educational initiatives, including but not limited to oversight of Division II University, Regional Rules Seminars.
- Presenting to and educating the Division II membership and various coaches associations.
- Assist in the coordination of Division II special projects that impact/involve AMA.
- Work with the Office of Legal Affairs on issues impacting Division II.
- Supervise three assigned personnel (e.g., conduct monthly one-on-one meetings, manage and conduct mid-year and annual performance evaluations).
- Other duties as assigned.
- Led strategic initiatives to enhance student-athlete engagement and retention programs.
- Oversaw compliance with NCAA regulations, ensuring adherence across all athletic departments.
- Developed and implemented policies that improved operational efficiency within the organization.
- Directed cross-functional teams to analyze data trends influencing athletic performance and recruitment strategies.
- Facilitated stakeholder meetings, driving consensus on key decisions affecting collegiate athletics landscape.
- Mentored junior staff, fostering professional development and enhancing team capabilities in program management.
- Evaluated and refined organizational processes, increasing effectiveness of resource allocation for athletic programs.
- Led teams of up to five personnel, supervising daily performance as well as training and improvement plans.
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Assisted senior leadership in managing all aspects of operations.
- Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
- Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
- Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
- Oversaw annual budget planning processes, ensuring financial goals were met while maintaining optimal resource allocation across departments.
- Implemented data-driven decision-making strategies, leading to more informed business choices and positive outcomes.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Assistant Director of Academic and Membership Affairs
National Collegiate Athletics Association (NCAA)
01.2016 - 08.2021
- Draft supplements and present them to various Division II committees.
- Supports and is the secondary liaison to the Division II Legislation Committee.
- Process legislative relief and student-athlete academic waivers and assist the membership in the waiver process.
- Draft Division II legislation and official interpretations.
- Manage the Division II manual production process.
- Provide direct assistance to the membership in understanding NCAA Division II legislation through written interpretations.
- Oversee development and maintenance of the Division II compliance forms.
- Provide assistance as the secondary contact for the administration of the Division II University annual required coaches curriculum.
- Provide high quality customer service to the membership.
- Act as the primary liaison to the Legislative Review Subcommittee of the Division II Legislation Committee.
- Act as the primary liaison to the Division II Committee for Legislative Relief.
- Act as a secondary liaison to the Division II Presidents and Management Council.
- Act as the AMA Liaison to the Division II Softball and Swimming and Diving Coaches Connection groups.
- Serve as a liaison between the Division II academic and membership affairs team and the Student-Athlete Reinstatement staff.
- Supervise the Division II Postgraduate Intern.
- DiSC Facilitator.
- Other duties as assigned.
- Led cross-departmental initiatives to enhance student-athlete welfare and compliance with NCAA regulations.
- Collaborated with senior leadership to develop strategic plans for athletic programs and resource allocation.
Division II Academic and Membership Affairs Postgraduate Intern
National Collegiate Athletics Association (NCAA)
06.2015 - 01.2016
- Draft and present supplements for various Division II committees.
- Process legislative relief waivers and assist the membership in the waiver process.
- Provide direct assistance to the membership in understanding NCAA Division II legislation through written interpretations.
- Provide high quality customer service to the membership.
- Served on the Division I 4-4 Transfer team.
- Other duties as assigned.
Legal Intern
Police Legal Bureau: Miami-Dade Police Department
05.2014 - 08.2014
- Ensured that the Department stayed advised of current legal issues, statutory changes and case law of particular significance to law enforcement.
- Helped in the prosecution of state civil forfeiture actions.
- Assisted in the drafting, lobbying and passage of new laws and legislative amendments that promoted law enforcement objectives.
- Published Legal Notes and Legal Bulletins regarding important statutory revisions and court decisions.
- Edited the Florida Law Enforcement Handbook.
Education
Juris Doctor - Sports Law
Florida Coastal School of Law
Jacksonville, Florida05.2015
Bachelor of Arts - Political Science
University of South Florida
Tampa, Florida05.2011
Skills
- Online teaching
- Curriculum creation
- Innovative teaching
- Classroom management
- Workshop facilitation
- Research and analysis
- Critical thinking
- Excellent communication
- Organizational skills
- Team collaboration
- Effective communication
- Adaptability and flexibility
Timeline
Adjunct Professor
Drexel University Thomas R. Kline School of Law
01.2024 - Current
Assoc. Director of Governance and Member Services
National Collegiate Athletics Association (NCAA)
08.2021 - Current
Assistant Director of Academic and Membership Affairs
National Collegiate Athletics Association (NCAA)
01.2016 - 08.2021
Division II Academic and Membership Affairs Postgraduate Intern
National Collegiate Athletics Association (NCAA)
06.2015 - 01.2016
Legal Intern
Police Legal Bureau: Miami-Dade Police Department
05.2014 - 08.2014
Bachelor of Arts - Political Science
University of South Florida
Juris Doctor - Sports Law
Florida Coastal School of Law