Summary
Overview
Work History
Education
Skills
Photography
Additional Information
Timeline
Generic

Chelsea Cremar

Hebbronville,TX

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

11
11
years of professional experience

Work History

Part Time Cow Puncher

Hinnant & Fulbright Ltd.
01.2012 - Current
  • Attended promptly to needs of sick cows to maintain health of livestock.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Took care of stock needs.
  • Herded livestock using horses or aviation.
  • Conducted thorough examinations of animals to identify concerns such as illnesses, diseases and injuries, as well as monitor and document physical changes.
  • Used tractors, trucks, trailers, forklifts and various attachments to transport animals, feed and supplies necessary for smooth and efficient farm operations.
  • Patrolled grazing grounds using ATVs and horses to monitor animals and determine movement, care or health-related needs.

Retail Associate

Double R Hat House
11.2022 - 12.2022
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Customer Service Representative/Appointment Scheduler

La Copa Ventures
06.2022 - 11.2022
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Answered average of 50-100 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.

Education

High School Diploma -

Cremar Homeschool Group
Hebbronville, TX
05.2022

Skills

  • Critical Thinking
  • Microsoft Word
  • Customer Relations
  • Credit Card Payment Processing
  • Microsoft Excel
  • Schedule Mastery
  • Managing Multiple Tasks
  • Problem-Solving Ability
  • Routine Inspections
  • Production Operations
  • Health Assessment
  • Understanding of Pasture Management
  • Livestock Care

Photography

At a young age I have always admired photo's taken by a good photographer. This lead me to take up photography on my spare time and allow me to capture ravishing moments myself.

Additional Information

References:

Robert Fulbright (361) 319-7205

Robert Collett (956) 849-5305

Emilio Rangel (512) 229-5652

Timeline

Retail Associate

Double R Hat House
11.2022 - 12.2022

Customer Service Representative/Appointment Scheduler

La Copa Ventures
06.2022 - 11.2022

Part Time Cow Puncher

Hinnant & Fulbright Ltd.
01.2012 - Current

High School Diploma -

Cremar Homeschool Group
Chelsea Cremar