Chelsea Cross
Macon,Georgia
Summary
Driven and compassionate worker with excellent organizational and interpersonal skills. Proven to be able to work well with all types of people, is self-motivated, committed, and determine to finish any task at hand. Seeking to obtain employment that will assist with enhancing employability skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Central Georgia Cancer Care
07.2023 - Current
- Greet patients and visitors checking in/entering office in ONCO EMR System
- Ensure patients sign-in and route patients to appropriate destination using verbal instructions and EMR/Centricity queueing system
- Ensures that patient’s demographic, HIPAA, billing paperwork are updated annually
- Collect cash, credit, and check co-pay payment and maintain cash drawer
- Manage no-show/cancellation box, change order/regime box, and treatment box daily
- Scan insurance cards and Photo ID into Centricity System
- Answering, transferring, and routing calls appropriately
- Fax and Schedule orders for Radiology Scans (i.e., CT, PET, MRI, Echo, EKG, etc.)
- Maintain assigned physician/advanced care provider’s schedule: schedule/reschedule appointments and monitoring schedule daily.
Patient Engagement Specialist
Central Georgia Cancer Care
10.2022 - 07.2023
- Assess patient interest and ability to utilize technology
- Assist patient with creating email address, as needed
- Assist patient in enrolling in patient portal and educate patient on contents/use of portal
- Assist patient with installing apps (patient portal, remote patient monitoring, etc.) to patient cellular device
- Assist patient in using prescribed remote monitoring devices and related software
- Troubleshoot patient ability to utilize patient portal, remote monitoring devices, and related software
- Utilize technology/software to conduct satisfaction surveys and enter data.
Office Assistant
Central Georgia Cancer Care
06.2022 - 10.2022
- Sorting, scanning, and filing documents and paperwork
- Taking, delivering, sending mail
- Organize and keep inventory of office supplies and requesting new materials as need
- Restocking office and breakroom essentials and supplies daily
- Utilizes Microsoft Excel for spreadsheets on inventory boxes
Education
Bachelor of Science - Psychology
Middle Georgia State University
Macon, GA05.2023
Skills
- Assess and Evaluates Own Work
- Identifies and Manages Ethical Issues
- Works Well with Others
- Pays Attention to Detail
- Quick Learner and Adapt Easily
- Microsoft Word
- Microsoft Excel
- Microsoft Team
- Spreadsheet tracking
- Office Organization
References
Reference available upon request.
Timeline
Front Desk Receptionist
Central Georgia Cancer Care
07.2023 - Current
Patient Engagement Specialist
Central Georgia Cancer Care
10.2022 - 07.2023
Office Assistant
Central Georgia Cancer Care
06.2022 - 10.2022
Bachelor of Science - Psychology
Middle Georgia State University
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