Chelsea Cunningham
Austin,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Law Enforcement Teacher
Bastrop ISD
08.2024 - Current
- Prepare and deliver lectures to students on topics such as criminal law, court systems and practices, and investigation techniques
- Advise students on academic and career matters, and maintain regularly scheduled office hours
- Utilized various methods such as lectures, demonstrations, role playing, videos, and hands-on activities to deliver information effectively.
- Supervised and engaged approximately 30 students per class period while maintaining classroom discipline, safety, and instructional focus
Business Analyst
Accenture
08.2022 - 12.2023
- Analyzed and synthesized intelligence from multiple sources, enhancing key performance indicators (KPIs) support through effective collaboration and communication with cross-functional teams
- Maintained high standards of data quality and integrity by implementing cleaning and preprocessing techniques to eliminate errors and discrepancies
- Analyzed user engagement data across 15M+ monthly active users, identifying behavioral trends that increased retention by 12%
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
Fraud Analyst
Walmart
10.2021 - 08.2022
- Investigated 1,200+ suspicious transactions per month
- Devised and implemented dispute resolution processes for companies, enabling fast resolution of disputes
- Evaluated customer data to identify and prevent fraudulent activities.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
Legal Assistant
Baldwin Williams & Associates
07.2017 - 08.2019
- Provided comprehensive administrative support to legal professionals, contributing to the overall efficiency of office operations
- Assisted during trial proceedings, ensuring thorough preparation and smooth execution of courtroom activities
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion for Harris County Criminal Court at Law #4.
Education
Bachelor of Science - Criminal Justice, Minor in Psychology
Prairie View A&M University
TexasSkills
- Supervising
- Relationship building
- Adaptability
- Scripting
- Conflict resolution
- Negotiation
- Process Improvement
- Multi-tasking
- Data Analysis
- Public speaking
Certification
- Youth Mental Health First Aid USA
Timeline
Law Enforcement Teacher
Bastrop ISD
08.2024 - Current
Business Analyst
Accenture
08.2022 - 12.2023
Fraud Analyst
Walmart
10.2021 - 08.2022
Legal Assistant
Baldwin Williams & Associates
07.2017 - 08.2019
Bachelor of Science - Criminal Justice, Minor in Psychology
Prairie View A&M University