Chelsea Deaver
Portland,OR
Summary
Dynamic professional with over 18 years in customer service, excelling in roles from Substitute Teacher’s Aid at ESS to Barber/Stylist at The Barbers for 13 years as well as serving at Red Lobster for 5 years. Known for exceptional multitasking and efficiency, I foster positive environments and build lasting relationships, significantly enhancing customer retention. Skilled in quick learning and teamwork, I consistently deliver outstanding results, demonstrating both hard and soft skills crucial for any employer.
Overview
17
17
years of professional experience
Work History
Substitute Teacher’s Aid
ESS
04.2024 - 06.2024
- Monitored students during transitional and non-class times such as lunch periods and recess.
- Encouraged continuous development for students of ages through proactive in-class assistance.
- Maintained smooth classroom operations by assisting teachers with any administrative, instructional, or student support need.
- Enforced school rules, dress code and behavior to offer positive, learning-oriented environment to students.
Barber/stylist
The Barbers
11.2011 - 12.2023
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Excellent communication and customer service skills. Made sure that everyone wanted to come back!
Server/cocktail Waitress
Red Lobster
03.2007 - 09.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences. Running food, cleaning tables, and tending to everyone in the restaurant when needed.
Education
Certificate - Cosmetology
Marinello School of Beauty
Portland, OR07.2011
Diploma - General Studies
Beaverton High School
Beaverton, OR06.2008
Skills
- Multitasking
- Efficiency when busy or slow
- Being a team player, helping others
- Quick learner, great memory
- Punctual, always on time to shifts/picking up shifts
- Been working in customer service for 18 years
- Always friendly with customers and staff
Timeline
Substitute Teacher’s Aid
ESS
04.2024 - 06.2024
Barber/stylist
The Barbers
11.2011 - 12.2023
Server/cocktail Waitress
Red Lobster
03.2007 - 09.2013
Certificate - Cosmetology
Marinello School of Beauty
Diploma - General Studies
Beaverton High School
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