Chelsea DiFini
Eugene,United States
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
11
11
years of professional experience
Work History
Case Manager
Looking Glass Community Services
06.2025 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Youth Development Advocate
Looking Glass Community Services
07.2024 - Current
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
CEO & Digital Marketing Expert
Social Habitat
06.2023 - Current
- Spearheaded visionary digital marketing strategies as Founder & Chief Marketing Officer of Social Habitat
- Pioneered innovative content creation, social media, and CRM optimization
- Pioneered integration of AI tools to refine customer targeting and enhance CRM systems.
- Drove a 60% increase in market reach by innovating digital campaign strategies.
- Spearheaded strategic marketing campaigns, enhancing clients' ROI
- Offered expert advice on Facebook and Instagram advertising solutions
- Conducted insightful coaching sessions to optimize ad performance
- Streamlined client ad spend tracking, enhancing budget allocation efficiency.
- Boosted client engagement by 30% through strategic content initiatives.
- Developed a predictive analytics model to forecast ad performance trends.
- Enhanced reporting mechanisms for client KPIs, improving clarity and decision-making.
- Led website management, ensuring timely updates and maintenance using WordPress
- Executed engaging email campaigns via MailChimp, driving customer engagement
- Managed CRM systems, bolstering sales and marketing strategies
- Analyzed web traffic to optimize SEO strategies and enhance user engagement.
Chief Marketing Officer
Witly
01.2022 - 01.2023
Marketing Assistant
Stoller Inc.
01.2018 - 01.2020
Intern
New York-Presbyterian Westchester Behavioral Health
01.2015 - 01.2017
- Facilitated group activities for women battling severe mental health issues
- Collaborated closely with clinical psychologists
- Innovatively adapted to the dynamic mental health unit environment
- Helped facilitate therapeutic group sessions, enhancing patient engagement and recovery.
- Provided crucial support in daily operations, ensuring smooth functioning of health services.
- Introduced new activity protocols to better address patient needs and enhance therapy effectiveness.
Education
Bachelor of Science - Psychology, Mental Health Services
Southern New Hampshire University
Manchester, NH08.2024
Bachelor of Arts - Business Administration, Marketing, psychology
University at Albany
Albany, NY12.2017
Skills
- Digital Marketing Strategy
- Content Creation
- Social Media Management
- Data Analytics
- Consumer Psychology Insights
- Website Maintenance
- SEO Campaigns
- ImageJ
- Case documentation
- Time management
- Case management
- Problem-solving
Additional Information - Lab Experience
Schofield Lab, Department of Physics, University of Oregon, Eugene, OR, Conducted precise dissections of ant heads and mandibles to study morphological features., Utilized ImageJ software to capture and analyze images, performing detailed measurements of ant anatomical structures for research purposes., Collaborated effectively with team members to troubleshoot issues, improve protocols, and ensure the reliability of experimental outcomes., Developed technical skills in molecular biology techniques, microscopy, and digital image analysis.
<Enter your own>
Age: 28
Timeline
Case Manager
Looking Glass Community Services
06.2025 - Current
Youth Development Advocate
Looking Glass Community Services
07.2024 - Current
CEO & Digital Marketing Expert
Social Habitat
06.2023 - Current
Chief Marketing Officer
Witly
01.2022 - 01.2023
Marketing Assistant
Stoller Inc.
01.2018 - 01.2020
Intern
New York-Presbyterian Westchester Behavioral Health
01.2015 - 01.2017
Bachelor of Arts - Business Administration, Marketing, psychology
University at Albany
Bachelor of Science - Psychology, Mental Health Services
Southern New Hampshire University
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