Chelsea DiMauro
Winsted,CT
Summary
Versatile and compassionate healthcare professional with experience at Hartford Healthcare, adept in patient observation and phlebotomy techniques. Excelled in providing empathetic patient care, enhancing satisfaction, and streamlining nurse workflows. Certified in CPR/AED, showcasing a commitment to patient safety and healthcare excellence.
Overview
11
11
years of professional experience
Work History
Multi Skilled Patient Care Technician
Hartford Healthcare
01.2021 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
911 Dispatcher
Winsted Police Department
05.2019 - 05.2020
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Dispatched and coordinated emergency services teams according to high-priority calls.
Certified Nursing Assistant
Litchfield Woods Health Care Center
01.2014 - 05.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Education
Associate of Science - Nursing
Connecticut State Community Colleges
Winsted, CT05-2025
Bachelor of Arts - Criminal Justice
Regis
Weston, MA05-2018
Minor - Pyschology
Regis College
Weston, MA05-2018
Skills
- Blood glucose testing
- Vitals documentation
- Responding to emergencies
- Attention to detail
- Phlebotomy techniques
- HIPAA compliance
- Certified in CPR/AED
Timeline
Multi Skilled Patient Care Technician
Hartford Healthcare
01.2021 - Current
911 Dispatcher
Winsted Police Department
05.2019 - 05.2020
Certified Nursing Assistant
Litchfield Woods Health Care Center
01.2014 - 05.2019
Associate of Science - Nursing
Connecticut State Community Colleges
Bachelor of Arts - Criminal Justice
Regis
Minor - Pyschology
Regis College
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