Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Doty

Louisville,NE

Summary

Results-driven Practice Manager known for high productivity and efficient task completion. Specialized in operational management, financial oversight, and staff development. Excel in leadership, communication, and problem-solving to enhance organizational efficiency.

Overview

12
12
years of professional experience

Work History

Practice Manager

Retina Consultants of the Midlands
Omaha, NE
03.2023 - Current
  • Maintained financial records, including billing and accounts receivable and payable.
  • Assessed medical office operations, identified areas of improvement, and developed plans for corrective action.
  • Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
  • Negotiated favorable terms on behalf of the practice when contracting with vendors or third-party payers.
  • Facilitated implementation of new technology systems into existing workflows in order to improve operational efficiency.
  • Participated in strategic planning initiatives aimed at developing long-term goals for the practice's growth and success.
  • Complied with OSHA and HIPAA regulations.
  • Ensured compliance with relevant state laws governing healthcare practices.

Medical Staff Coordinator

Surgical Care Affiliates Inc.
Omaha, NE
01.2020 - 03.2023
  • Received and reviewed applications for medical staff privileges, ensuring compliance with established criteria.
  • Created and maintained files for all medical staff members, including Credentialing Verification Office documents.
  • Coordinated the processing of new applications to ensure timely completion of credentialing process.
  • Maintained accurate records in accordance with Joint Commission standards.
  • Organized orientation programs for new medical staff members and provided education on hospital policies and procedures.
  • Assisted in coordinating meetings of Medical Executive Committee, Department Chairs and Chiefs, Quality Improvement Committees and other committees as necessary.
  • Managed databases of credentialing information such as licensure status, board certifications, malpractice history.
  • Performed regular audits of medical staff membership files to ensure accuracy and completeness.
  • Reviewed disciplinary actions taken against practitioners by outside entities such as state licensing boards in order to determine their impact on hospital privileges.

Administrative Assistant

Bergan Mercy Surgery Center- SCA
Omaha, NE
05.2017 - 01.2020
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.

Surgery Scheduler

Bergan Mercy Surgery Center- SCA
Omaha, NE
12.2015 - 05.2017
  • Created and managed surgical schedules for multiple surgeons.
  • Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
  • Provided patient education and answered questions regarding the surgery process.
  • Ensured that all required documents were obtained prior to scheduled procedures.
  • Processed payments from patients for surgical services rendered.
  • Maintained a high level of customer service by responding promptly to inquiries from patients and families about their care plans and procedures.
  • Verified accuracy of billing information prior to submitting claims.
  • Performed data entry into various computer systems related to surgery scheduling.

Front Desk Medical Receptionist

CHI Health Clinic
Bellevue, NE
05.2012 - 12.2015
  • Greeted patients, verified insurance information and collected copays.
  • Scheduled appointments, managed patient records and updated medical histories.
  • Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
  • Verified patient demographics, entered data into electronic health record system and provided support to physicians.
  • Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
  • Maintained a clean reception area by restocking supplies, cleaning furniture surfaces and vacuuming carpets.
  • Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.

Education

Master of Science - Healthcare Administration

Bellevue University
Bellevue, NE
10-2025

Bachelor of Science - Healthcare Administration

Bellevue University
Bellevue, NE
02-2020

Skills

  • Practice Management
  • Continuous Improvement
  • Workflow efficiency
  • Executive Support
  • Employee Supervision
  • Financial Leadership
  • Decision-Making
  • Cross-Functional Collaboration

Timeline

Practice Manager

Retina Consultants of the Midlands
03.2023 - Current

Medical Staff Coordinator

Surgical Care Affiliates Inc.
01.2020 - 03.2023

Administrative Assistant

Bergan Mercy Surgery Center- SCA
05.2017 - 01.2020

Surgery Scheduler

Bergan Mercy Surgery Center- SCA
12.2015 - 05.2017

Front Desk Medical Receptionist

CHI Health Clinic
05.2012 - 12.2015

Master of Science - Healthcare Administration

Bellevue University

Bachelor of Science - Healthcare Administration

Bellevue University

Similar Profiles

CREATE PROFILE
Chelsea Doty