Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Farina

Central Point

Summary

Dynamic cashier with a proven track record at Ross, excelling in customer service and cash register operations. Recognized for enhancing customer satisfaction through personalized assistance and efficient transaction processing. Committed to maintaining a clean environment and fostering brand loyalty, demonstrating reliability and strong work ethic in fast-paced retail settings.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

18
18
years of professional experience

Work History

Cashier

Ross Dress for Less
09.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Cashier

Walmart
03.2007 - 04.2012
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Enhanced shopping experience, provided product information and location assistance.

Education

No Degree -

Rogue Community College
Medford, OR

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence

Timeline

Cashier

Ross Dress for Less
09.2023 - Current

Cashier

Walmart
03.2007 - 04.2012

No Degree -

Rogue Community College

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