CHELSEA FLORES
Lancaster,CA
Summary
Reliable employee seeking a part-time position. Offering excellent communication and good judgment.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
1
1
year of professional experience
Work History
Cashier
TJ Max
Hershey, PA
09.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs
- Welcomed customers and helped determine their needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Assisted customers with returns, refunds and resolving transaction issues
- Promoted store promotions and incentive programs to increase overall sales revenue
Barista
Dunkin' Donuts
Hummelstown, PA
08.2023 - 02.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Operated espresso machines and commercial coffee brewers to create beverages
- Cleaned counters, machines, utensils, and seating areas daily
Theatre Usher
Cinemark Theaters
Lancaster, CA
11.2022 - 08.2023
- Greeted customers with smile and provided friendly, knowledgeable service
- Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information
- Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance
Babysitter
Daisy’s Daycare
Lancaster, California
02.2023 - 04.2023
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
- Provided direct-care services for children of varying ages.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Engaged with children on individual basis to build positive, trusting relationships.
Education
GED -
Lancaster High School
Lancaster, CA06.2022
Associate of Science -
Antelope Valley College
Lancaster, CASkills
- Customer Service
- Customer Assistance
- Organizational abilities
- Professionalism and Courtesy
- Cash Handling
- Time management skills
- Returns processing
- Cleaning and sanitizing
Languages
Spanish, Full Professional
Languages
Spanish
Native/ Bilingual
Timeline
Cashier
TJ Max
09.2023 - 03.2024
Barista
Dunkin' Donuts
08.2023 - 02.2024
Babysitter
Daisy’s Daycare
02.2023 - 04.2023
Theatre Usher
Cinemark Theaters
11.2022 - 08.2023
GED -
Lancaster High School
Associate of Science -
Antelope Valley College