Chelsea Francis
Greenacres,FL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
2
2
years of professional experience
Work History
Front Counter Cashier
Chick-fil-A
GREENACRES, Florida
10.2022 - Current
- Greeted customers and answered inquiries in a friendly and professional manner.
- Processed payments using cash, credit cards, debit cards, checks, or gift cards.
- Provided change to customers as needed.
- Stocked supplies such as napkins, straws, condiments. for customer convenience.
- Maintained cleanliness of work area throughout shift including wiping down countertops and restocking items when necessary.
Drive Thru
Chick-fil-A
Greenacres , FL
10.2022 - Current
- Greeted customers and answered inquiries in a friendly and professional manner.
- Processed payments using cash, credit cards, debit cards, checks, or gift cards.
- Provided change to customers as needed.
- Managed returns and exchanges in accordance with company policies and procedures.
- Handled money transactions responsibly and securely according to established guidelines.
- Followed proper cash handling procedures to minimize losses due to theft or fraud.
- Resolved customer complaints in a courteous manner while adhering to company standards and policies.
Front Counter Lead
Chick-fil-A
GREENACRES, Florida
10.2022 - Current
- Assigned tasks and delegated duties to front counter staff.
- Maintained accuracy of customer data in the system.
- Monitored cashiers' performance, providing feedback and coaching as necessary.
- Provided excellent customer service to all customers at the front counter.
- Resolved customer complaints in a professional manner.
- Followed up with customers regarding their inquiries or concerns.
- Supervised daily operations at the front counter, including opening and closing procedures.
- Trained new employees on proper use of POS systems and other operational processes.
- Collaborated with other departments to ensure efficient operations throughout the store.
- Provided every customer with friendly service, answered menu questions and submitted orders.
Education
High School Diploma -
Spanish River Community High School
Boca Raton, FL05.2022
Palm Beach State College
Lake Worth, FLSkills
- Cash Management
- Customer Service
- Bagging Assistance
- Price Verification
- Payment Processing
- Cash Register Operation
- Store Promotions
- POS System Operation
- Staff Supervision
- POS Systems
- Customer Relations
- Cleaning and Sanitizing
- Cash Handling
- Customer Assistance
- Product Recommendations
- Honest and Dependable
- Credit and Cash Transactions
- Customer Transactions
- Adaptable and Flexible
- Relationship Building
- Employee Training
- Order Taking
- Team Collaboration
- Customer Service Excellence
- Credits and Refunds
- Returns and Exchanges
- Creative Thinking
- Team Leadership
- Reliable and Responsible
- Training and Mentoring
- Detail-Oriented
Timeline
Front Counter Cashier
Chick-fil-A
10.2022 - Current
Drive Thru
Chick-fil-A
10.2022 - Current
Front Counter Lead
Chick-fil-A
10.2022 - Current
High School Diploma -
Spanish River Community High School
Palm Beach State College
Similar Profiles
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Arieon JohnsonArieon Johnson
Team Member at Chick Chick-Fil-A ATeam Member at Chick Chick-Fil-A A