Chelsea Fuller
Farmington Hills,MI
Summary
10+ years of experience with retail operations, customer service satisfaction and team leadership. Bringing a deep understanding of working efficiently and effectively.
Overview
10
10
years of professional experience
Work History
Visual Presentation Manager
Ashley Home Furniture
Westland, MI
09.2022 - 04.2026
- Developed engaging visual displays to enhance customer experience and drive product interest.
- Preparing detailed reports on sales, reviewing and completing company initiatives to analyze strategies for store performance.
- Conducted data entry on vendor purchases, deliveries and receiving. Assessed and documented value of merchandise, following with completing processing steps through logging, pricing and final presentation.
- Customer relations and resolving problems
- Provided ongoing training and mentorship to junior team members, building a culture of learning and continuous improvement on presentation quality, core standards and best practices to maintain consistency.
- oversaw regular audits of in-store presentations, identifying areas for improvement and enhancing visual appeal. Maintained consistently high scores on monthly store audits with positive executive feedback.
Team Lead
Target
Bloomfield Hills, MI
09.2017 - 10.2022
- Implemented company core standards and guidelines to ensure efficient workflow and customer engagement with products
- Consistently managed a fast paced, high multitasking and adapting environment
- Promoted positivity by encouraging teamwork, open communication, and employee recognition.
- Coached team members in techniques necessary to complete daily tasks and make impactful visual merchandising decisions.
- Developed, organized and executed floorsets/planograms, freight processing, and reporting on sales to manage stocking and replenishment levels.
Shift Manager/Key Holder
Dunham's Sports
West Bloomfield, MI
02.2017 - 09.2017
Sales Lead/Key Holder
The Limited
Novi, MI
03.2016 - 02.2017
Education
Bachelor of Science - Merchandising Management
International Academy of Design And Technology
06-2015
Skills
- Excellent time management and multitasking
- Reliable and adaptable
- Strong organization and attention to detail
- Client relations and customer experience
- Administrative and Operations
- Visual Merchandising
Timeline
Visual Presentation Manager
Ashley Home Furniture
09.2022 - 04.2026
Team Lead
Target
09.2017 - 10.2022
Shift Manager/Key Holder
Dunham's Sports
02.2017 - 09.2017
Sales Lead/Key Holder
The Limited
03.2016 - 02.2017
Bachelor of Science - Merchandising Management
International Academy of Design And Technology