Summary
Overview
Work History
Education
Skills
Timeline
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Chelsea Gaines

Port Charlotte

Summary

Registered Medical Assistant (RMA) with 3 years of experience in primary care and clinical settings, skilled in patient triage, vital sign assessment, and medication administration. Proficient in managing patient interactions and medical records, ensuring high-quality care. Demonstrated ability to support multiple physicians effectively while maintaining a steady patient flow. Certified in BLS and RMA, committed to delivering exceptional patient care and enhancing operational efficiency.

Overview

3
3
years of professional experience

Work History

Registered Medical Assistant (RMA)

ShorePoint Health
08.2024 - Current
  • Triage patients and take vital signs
  • Review medication lists and obtain patient histories
  • Perform injection procedures, ear lavages, EKGs, and wound care
  • Collect urine samples for dipsticks and urine pregnancy tests
  • Obtain nasal swabs for rapid flu, COVID, strep, and RSV testing
  • Accurately document test results in patient charts
  • Assist with front desk duties

Front Desk Receptionist

ShorePoint Health
08.2024 - 12.2024
  • Manage patient check-in and check-out procedures
  • Ensure completion of all necessary appointment paperwork
  • Verify patient insurance coverage prior to appointments
  • Process transactions for copays and deductibles
  • Organize and submit receipts to the office manager
  • Answer and direct phone calls to ensure patients receive proper care

Registered Medical Assistant (RMA)

Dr. David Butler
03.2024 - 08.2024
  • Take patient histories and vital signs
  • Conduct home calls
  • Scheduling and confirming appointments
  • Process medication refill requests
  • Administer intramuscular and subcutaneous injections
  • Perform ear lavages
  • Maintain steady patient flow for five separate physicians
  • Manage and respond to both patient and physician requests efficiently

Registered Medical Assistant (RMA)

Center for the Performing Hearts
04.2023 - 07.2023
  • Take patient histories and vital signs
  • EKGs/Holter Monitors
  • Prepare patients for cardiac testing/procedures
  • Contact patients with results and education
  • Assist with scheduling and confirming appointments
  • Process medication refill requests
  • Administer intramuscular and subcutaneous injections
  • Manage and respond to both patient and physician requests efficiently

Education

Technical College in Medical Assisting -

Charlotte Technical Center
Port Charlotte
06.2023

Skills

  • Taking vital signs
  • Obtaining patient histories
  • Administering injections
  • Performing EKGs
  • Performing ear lavages
  • Assisting in minor procedures
  • Collecting specimens
  • Conducting basic lab tests
  • Wound care
  • Sterilizing equipment
  • Providing patient education and instructions
  • Scheduling and confirming appointments
  • Patient check-in/check-out
  • Insurance verification and authorization
  • Managing electronic health records (EHR/EMR)
  • Processing payments, copays, and deductibles
  • Medication refills and pharmacy communication
  • Managing phone calls and directing inquiries
  • Faxing, scanning, and filing documents
  • Patient registration and paperwork completion

Timeline

Registered Medical Assistant (RMA)

ShorePoint Health
08.2024 - Current

Front Desk Receptionist

ShorePoint Health
08.2024 - 12.2024

Registered Medical Assistant (RMA)

Dr. David Butler
03.2024 - 08.2024

Registered Medical Assistant (RMA)

Center for the Performing Hearts
04.2023 - 07.2023

Technical College in Medical Assisting -

Charlotte Technical Center

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Chelsea Gaines