Summary
Overview
Work History
Education
Skills
Timeline
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Chelsea Galatz

Eagle Creek,Oregon

Summary

I am an experienced professional with a diverse background in CRM communications, marketing, and tech support. My journey through college, entrepreneurship in restaurant menu design, web design, marketing coordination, and work as a DJ has honed my customer service skills, ability to listen to clients' needs, sales proficiency, and timeliness. I excel in problem-solving with diverse clientele and rapidly adapting to new computer programs and techniques. My dedication to customer care, openness to change, and passion for success position me as a valuable asset to the Bridgetown Church community.

Overview

10
10
years of professional experience

Work History

Marketing Specialist

Jay Puppo Insurance and Financial Services
Wilsonville, OR
09.2021 - Current
  • Monitored online reviews and feedback from customers on various platforms to assess customer satisfaction levels.
  • Organized promotional events to increase brand awareness and customer engagement.
  • Created content for various social media platforms including Facebook, Instagram and MicroSite.
  • Maintained accurate records of all customer interactions and transactions.
  • Scheduled appointments for customers based on their availability.
  • Conducted outbound calls to potential customers, providing information about products and services.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls.

Marketing Coordinator

Dog Training 101 LLC
Lynden, WA
06.2019 - Current
  • Developed and managed website, along with overseeing social media accounts.
  • Handled scheduling and reservation management for customers.
  • Exhibited unparalleled dedication to customer satisfaction.
  • Created promotional materials such as class schedules and fliers by utilizing Microsoft Word.
  • Delivered exceptional event planning services to our customers.
  • Addressed customer feedback on Google Reviews.
  • Ensured timely responses to comments and messages received via Instagram and Facebook.
  • Enhanced online presence by sharing compelling captions and high-quality photo and video content on diverse social media platforms.
  • Proficient in video editing for various online platforms.

Volunteer

01.2017 - Current
  • Trained puppies and foster dogs
  • Photographed during dog training classes
  • Competed in AKC shows - earned 4 titles.

DJ

01.2015 - Current
  • Provided advertising
  • Provided exceptional customer service
  • Scheduled events
  • Was the MC and announcer - hosted the 2019 Portland Undy Run for Colorectal Cancer Alliance that was a crowd of 2,000+ audience.

Education

Associate of Applied Science in Marketing -

U.S. Career Institute
Fort Collins, Colorado
12.2022

Skills

  • Event Planning
  • Stakeholder Engagement
  • Community Outreach
  • Strategic Marketing
  • Social Media Strategy
  • Relationship Building
  • Client Relations
  • Problem Solving Skills
  • Volunteer Coordination
  • Resource Management
  • Innovative Thinker
  • Technical Writer
  • Self-motivated
  • Goal Driven
  • Embraces Teamwork
  • Computer Skills
  • Phone Etiquette
  • Promotional planning
  • Digital Marketing
  • Social Media Management
  • Media Relations

Timeline

Marketing Specialist

Jay Puppo Insurance and Financial Services
09.2021 - Current

Marketing Coordinator

Dog Training 101 LLC
06.2019 - Current

Volunteer

01.2017 - Current

DJ

01.2015 - Current

Associate of Applied Science in Marketing -

U.S. Career Institute

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Chelsea Galatz