Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Chelsea Galloway

Chelsea Galloway

Platteville

Summary

Proficient professional with excellent communication and interpersonal skills, thriving in both collaborative and independent settings. Strong organizational abilities support goal-oriented work and effective time management. Experienced in diverse roles, committed to helping others and tackling new challenges. Authorized to work in the US for any employer.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Walmart Spark Driver

DG spark
- Current
  • Travel and deliver customers orders from Walmart online shopping, to curbside pick up, and current shopping list needed.
  • Scan self check out, with in store shopping for customers and deliver.
  • Travel in all areas of southwest wisconsin, can convert into another Walmart when traveling in another town.
  • 1099 form tips collected from app and in person.

Farm Helper/property rental cleaner (On-call )

Ed Olson
08.2016 - 01.2025
  • Clean equipment and facility to ensure safe production of milk.
  • Provide care for animals, including moving calves to different pens, castrating and dehorning calves.
  • Deep clean rental houses and apartments after tenants are moved out.
  • Vacuum, sweep, dust, shampoo carpets, wipe down walls, remove big appliances, furniture, trash, clean windows.
  • Cash job

Customer Service Representative (WFH)

MTM Transportation Services
06.2023 - 07.2024
  • Handling inbound calls from Members, Clients and Facilities
  • Outbound calls to providers for pick up and return rides, and accommodations.
  • Helping members book transportation to and from medical appointments (NON-Emergency trips)
  • Following protocols, and policies
  • Running Insurance plans making sure members coverage plans to have transportation.
  • Offering Mileage reimbursements
  • GMR Scheduling, answering additional questions and concerns of trips and payments.
  • Transferring calls to escalations
  • Handling Good calls and difficult calls.
  • Deescalating calls when need.
  • Submitting forms, notes and needed information.
  • Fast Learner
  • Easy to Communicate
  • Organized
  • Computer Literate on all current web browsers
  • Microsoft (excel, outlook, power point)
  • Know how to assign trips, to providers or IDP if available to accommodate trips. (Dispatch)

Bank Teller

Wells Fargo
09.2021 - 11.2022
  • (until branch location closing)
  • Followed opening and closing procedures. Opened computers and cash vault. Processed night drop deposits and payments.
  • Assisted customers with transactions (withdrawals and deposits) with accuracy and positive customer service.
  • Helped customers open accounts online and provided information about mobile app.
  • Handled foreign currency exchange.
  • At the end of day, balanced drawers and made sure that checks, money orders and transaction batches were put away securely.
  • Held responsibility for Garda and Loomis drop offs and send outs.
  • Reported any suspicion of fraud. Followed all policies and procedures.
  • Helped customers open accounts online and provided information about mobile app.

Designated Hitter

Walgreens
12.2020 - 09.2021
  • Checked out customers at the front of the store with very positive customer service.
  • Stocked shelves, checked on inventory, removed expired products, and rotated products.
  • Maintained a clean environment.
  • Walgreens continued.
  • Performed a variety of duties including assisting customers using Western Union, FedEx pick up and drop offs, and printing photos
  • Took orders to pharmacy, assisted pharmacy in filling scripts and stocked scrips in proper locations.

Closing Cashier (temporarily)

Southwest Mart
04.2021 - 05.2021
  • Assisted store owner until permanent employee was hired).
  • Worked 2 nd shift, answering phone orders, cooking food for store, and handling cash register.
  • Stocked products and maintained a clean facility.
  • Counted drawer at the end of shift and organized receipts. Noted for accuracy.

3rd Shift Cashier

The Belmont Travel Center
02.2017 - 05.2017
  • Cashiered and answered questions for customers at a busy gas station and truck stop.
  • Cleaned store including floors and bathrooms.
  • Stocked shelves and took inventory.
  • Printed out reports (shift, Trendar, and Cat Scale) for manager.
  • Prepared food and beverages sold in store.
  • Renewed registrations for DMV and Fishing and Hunting licenses.

Front Desk

Belmont INN & SUITES
05.2016 - 08.2016
  • Checked in and out guests, set reservations and assisted with events.
  • Maintained a cleanly environment in lobby and breakfast area.
  • Counted register, collected deposits, and dropped off deposits when needed.

Education

Associates of - Criminal Justice

Herzing University
Madison, WI

Diploma - undefined

Belmont High School
Belmont, WI
05.2010

Skills

  • Microsoft Office Suite
  • Customer service and support
  • Cash handling and banking
  • Cold calling techniques
  • Remote access solutions
  • Operating systems expertise
  • Time management skills
  • Communication proficiency
  • Product knowledge and training
  • Typing speed and accuracy
  • Call center operations
  • Front desk management
  • Zendesk proficiency
  • LAN and network management
  • Windows operating system
  • Customer Service

Certification

Driver's License

Serv Bartending license

Timeline

Customer Service Representative (WFH)

MTM Transportation Services
06.2023 - 07.2024

Bank Teller

Wells Fargo
09.2021 - 11.2022

Closing Cashier (temporarily)

Southwest Mart
04.2021 - 05.2021

Designated Hitter

Walgreens
12.2020 - 09.2021

3rd Shift Cashier

The Belmont Travel Center
02.2017 - 05.2017

Farm Helper/property rental cleaner (On-call )

Ed Olson
08.2016 - 01.2025

Front Desk

Belmont INN & SUITES
05.2016 - 08.2016

Walmart Spark Driver

DG spark
- Current

Diploma - undefined

Belmont High School

Associates of - Criminal Justice

Herzing University

Similar Profiles

CREATE PROFILE