Chelsea Ganer-Loh
Captain Cook,US
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
9
9
years of professional experience
Work History
Maintenance Technician III
Charter Communications, Spectrum
08.2023 - Current
- Conducted preventative maintenance on cable system to ensure optimal performance and reduce downtime.
- Diagnosed and resolved technical issues, enhancing customer satisfaction through effective troubleshooting.
- Enhanced network stability by systematically troubleshooting and repairing signal leakage.
- Demonstrated adaptability by quickly learning and applying new technologies and methods in field.
FIELD TECHNICIAN V
Charter Communications, Spectrum
01.2022 - 08.2023
- Verified service by testing installed cabling and identifying, correcting, or escalating problems.
- Followed safety protocols strictly when working at heights or in confined spaces.
- Trained new employees on proper installation procedures for cable systems.
- Installed and maintained coaxial cable, and other wiring systems according to industry standards.
WAREHOUSE TECHNICIAN
Charter Communications, Spectrum
05.2019 - 01.2022
- Performed daily physical inventory checks on all items stored in the warehouse facility.
- Organized warehouse materials by category, size and type for easy retrieval.
- Monitored incoming and outgoing shipments for accuracy and quality assurance purposes.
FIELD TECHNICIAN
Comcast Cable Company
10.2016 - 03.2019
- Installation and repair of telecommunication networks, including digital cable, high speed internet, VOIP systems.
- Proven ability to work independently and to prioritize and organize effectively.
- Able to learn customers' short term and long term needs; see issues from customers' position, and recommend products or service.
Education
Associate of Applied Science - Administration of Justice, Enforcement
Honolulu Community College
Honolulu, HI12.2021
High School Diploma -
Kealakehe High School
Kailua-Kona, HI06.2008
Skills
- Adaptable
- Highly Dependable
- Troubleshooting skills
- Preventive Maintenance
- Safety awareness
- Service-oriented mindset
Timeline
Maintenance Technician III
Charter Communications, Spectrum
08.2023 - Current
FIELD TECHNICIAN V
Charter Communications, Spectrum
01.2022 - 08.2023
WAREHOUSE TECHNICIAN
Charter Communications, Spectrum
05.2019 - 01.2022
FIELD TECHNICIAN
Comcast Cable Company
10.2016 - 03.2019
High School Diploma -
Kealakehe High School
Associate of Applied Science - Administration of Justice, Enforcement
Honolulu Community College
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