Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Chelsea Giles

Summary

Orderly and committed administrative assistant offering solid skills in customer relations, managing high-priority tasks, administrative coordination, and office management. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.

Overview

22
22
years of professional experience

Work History

Sales Specialist

The Home Depot
01.2024 - Current
  • Specialty sales
  • Providing exceptional customer service support and drive sales
  • Responsible for appliance sales, custom doors and windows, flooring and building projects, driving service plans and connecting customers to professionals for home improvement projects
  • Assess customer needs, give quotes and guide customer to close sale.

Mixologist

White Horse Lounge
08.2009 - Current
  • Specially curated cocktails and served meals to patrons
  • Collaborated with fellow teammates to ensure a smooth and productive environment in a fast-paced atmosphere
  • Documented and maintained inventory nightly and conducted a deep audit monthly
  • Searched for and recovered inconsistencies in paperwork
  • Accepted and documented the new incoming inventory
  • Performed all closing procedures, including balancing the register, nightly deposits, supervising employees, and allocating tips.

CARE MANAGER/ RESIDENT ASSISTANT

Val Verde Home Nurses Inc.
08.2002 - 06.2023
  • Assisted clients with bathing, dressing, and other personal hygiene routines
  • Administered medication and documented patient logs, including medications
  • Helped residents maintain a clean-living space by doing light housekeeping
  • Pick up and deliver messages, documents, packages, and medications.

Lash Sales Associate

Amazing Lash Studio
01.2017 - 08.2017
  • Manage A/R for client billing
  • Maintained calendars, arranged appointments, responded to emails, and answered phone calls
  • Drive sales through engagement with customers, suggestive selling, and sharing product knowledge
  • Greet and receive clientele Ina welcoming manner, respond to and questions, and directing clients by escorting them to rooms.

Entertainment and Promotion Specialist

Duncan and Birch Management RCI Hospitality
02.2013 - 12.2016
  • Participated in special events in order to create a magical experience for guests
  • Provided excellent guest services by delivering a specific role and maintaining character integrity
  • Rehearsed various roles on a daily basis
  • Demonstrated and provided information on products and services at specified locations
  • Distributed brochures and flyers to prospective clients
  • Utilized social media platforms to source new sales and clientele opportunities.

CARE MANAGER/ RESIDENT ASSISTANT

Silver Ridge Assisted Living
01.2012 - 02.2013
  • Assisted clients with bathing, dressing, and other personal hygiene routines
  • Administered medication and documented patient logs, including medications
  • Helped residents maintain a clean-living space by doing light housekeeping
  • Pick up and deliver messages, documents, packages, and medications.

CARE MANAGER/ RESIDENT ASSISTANT

Carlyle at Stonebridge Park
11.2011 - 02.2013
  • Assisted clients with bathing, dressing, and other personal hygiene routines
  • Administered medication and documented patient logs, including medications
  • Helped residents maintain a clean-living space by doing light housekeeping
  • Pick up and deliver messages, documents, packages, and medications.

Education

Associates of General Studies- Science Major -

South West Texas Junior College
06.2021

Skills

  • Product knowledge
  • Client acquisition and retention
  • Closing sales
  • Time management
  • Organization
  • Self-motivated
  • Problem solving
  • Multitasking
  • Filing
  • Record keeping
  • Communication
  • Flexibility
  • Composure
  • Friendly
  • Microsoft Word
  • Excel
  • PowerPoint
  • Needs Assessment
  • Client Relations
  • Inquiry Handling
  • Inventory Maintenance
  • Relationship Building
  • Sales analytics
  • Upselling and Cross Selling
  • Sales strategy development
  • Account Management
  • Closing Techniques

Accomplishments

  • Top 10 in district HDPP sales
  • Exceeding metrics
  • New credit card applications

Timeline

Sales Specialist

The Home Depot
01.2024 - Current

Lash Sales Associate

Amazing Lash Studio
01.2017 - 08.2017

Entertainment and Promotion Specialist

Duncan and Birch Management RCI Hospitality
02.2013 - 12.2016

CARE MANAGER/ RESIDENT ASSISTANT

Silver Ridge Assisted Living
01.2012 - 02.2013

CARE MANAGER/ RESIDENT ASSISTANT

Carlyle at Stonebridge Park
11.2011 - 02.2013

Mixologist

White Horse Lounge
08.2009 - Current

CARE MANAGER/ RESIDENT ASSISTANT

Val Verde Home Nurses Inc.
08.2002 - 06.2023

Associates of General Studies- Science Major -

South West Texas Junior College
Chelsea Giles