Summary
Overview
Work History
Education
Skills
Timeline
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Chelsea Glass

Huntington Beach,CA

Summary

Dependable associate that is driven to exceed customer expectations. Clear and consistent communication to elevate team functionality. Develop and train new team members to comply with the company's strong expectations of culture and values. Team player that works well with varied personality types. Committed to upholding the highest standards of maintaining a safe work environment for all employees and patrons.

Overview

10
10
years of professional experience

Work History

Bartender/Shift Leader

Simms Restaurant Group
08.2019 - Current
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Cultivated strong relationships with repeat customers.
    Performed opening and closing duties, locking the premise, printing sales reports, setting up for incoming shift, and preparing cash drawers.
  • Lead Trainer for incoming staff at main store and for the company
  • Served high customer volumes during special events, nights, and weekends.

Server

Northside Tavern
09.2018 - 08.2019
  • Cultivated warm relationships with regular customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Server, Bartender

C.B. & Potts
07.2014 - 10.2017
  • Maintained and developed customer relationships while creating unique experiences
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
    Bussed and reset tables to keep dining room and work areas clean.

Assistant Manager of Operations

Bath and Body Works
Broomfield, CO
06.2014 - 07.2014
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Applied effective time management techniques to meet tight deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Provided professional services and support in a dynamic work environment.

Education

Bachelor of Arts - Ceramics, Art History

Metropolitan State College of Denver
Denver, CO
05.2017

Skills

  • Suggestive Selling
  • Staff Management
  • Engaging Personality
  • Cash Register Operation
  • Service-Oriented Mindset
  • New Hire Training
  • Outgoing Personality
  • Team Training and Development
  • Handling Difficult Customers
  • Knowledge of Craft and Microbrews
  • Performance Improvement

Timeline

Bartender/Shift Leader

Simms Restaurant Group
08.2019 - Current

Server

Northside Tavern
09.2018 - 08.2019

Server, Bartender

C.B. & Potts
07.2014 - 10.2017

Assistant Manager of Operations

Bath and Body Works
06.2014 - 07.2014

Bachelor of Arts - Ceramics, Art History

Metropolitan State College of Denver

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Chelsea Glass