Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Glynn

Coventry,RI

Summary

Management professional experienced in leading and motivating teams. Brings skills in scheduling, and strengths in building relationships with staff. Looking to put knowledge and abilities to good use in growth-oriented position focused on improving operations for changing needs. Recognized for leadership, planning abilities and clear, direct communication style.

Overview

13
13
years of professional experience

Work History

Assistant General Manager

Union & Main
East Greenwich, RI
06.2019 - Current
  • Resolves problems promptly to elevate customer approval.
  • Handles cash accurately and prepares deposits.
  • Motivates, trains and disciplines employees to maximize performance.
  • Manages team schedule with eye for coverage needs and individual strengths.
  • Enforces quality assurance protocols to deliver ideal customer experiences.
  • Pitches in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
  • Applies knowledge of previous supply needs and forecasts business levels to estimate required supplies.
  • Handles money, balances tills, processes credit card payment batches and prepares bank deposits, maintaining 100% accuracy.

Assistant General Manager

Brewhouse Grille
Camp Hill, PA
03.2014 - 03.2019
  • Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Recruited and hired employees offering talent, charisma and experience to restaurant team.
  • Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.

Bartender

Brewhouse Grille
Camp Hill, PA
03.2009 - 04.2014
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

High School Diploma -

Coventry High School
Coventry, RI
06.2006

Skills

  • Hiring Standards
  • Anticipating Problems
  • Delegating Assignments and Tasks
  • Staff Scheduling
  • Health Code Compliance
  • Investigating Complaints
  • Hiring Procedures
  • Money Handling
  • Guest Relations
  • Menu Pricing and Writing

Timeline

Assistant General Manager

Union & Main
06.2019 - Current

Assistant General Manager

Brewhouse Grille
03.2014 - 03.2019

Bartender

Brewhouse Grille
03.2009 - 04.2014

High School Diploma -

Coventry High School

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Chelsea Glynn