Summary
Overview
Work History
Education
Timeline
Generic

Chelsea Grange

Las Vegas

Summary

Professional with strong experience in retail management and training. Adept at driving team performance, fostering collaboration, and adapting to changing demands. Skilled in staff development, operational efficiency, and customer service. Known for reliability, leadership, and achieving results.

Experienced with training store teams to achieve operational efficiency. Utilizes leadership and communication skills to ensure effective team performance. Track record of implementing successful training programs and fostering productive work environment.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

16
16
years of professional experience

Work History

Store Manager Trainer

Dollar Tree Distribution Center
10.2010 - Current
  • Increased store sales by implementing strategic merchandising plans and visual displays.
  • Reduced employee turnover by establishing a positive work environment and offering competitive benefits packages.
  • Managed budgets, financial reporting, and expense control to ensure profitability for each store location under my supervision.
  • Implemented loss prevention strategies to minimize shrinkage rates within the stores I managed.
  • Developed a comprehensive training program for new store managers, resulting in improved performance and faster onboarding.
  • Promoted excellent customer service with thorough staff training and ongoing coaching sessions.
  • Improved inventory management through the implementation of efficient tracking systems and regular audits.
  • Coached new managers through challenging situations involving employee relations or conflict resolution techniques.
  • Monitored industry trends, adjusting product offerings accordingly to maintain competitiveness in the market.
  • Identified areas for improvement in-store layouts, directly contributing to increased sales figures.
  • Oversaw renovations and remodeling projects to enhance store environments, attracting new customers while retaining existing ones.
  • Oversaw, trained, and encouraged store personnel, promoting culture of efficiency and performance.
  • Prepared annual budget, scheduled expenditures and analyzed variances.
  • Supported store opening by setting up office space, equipment and POS systems.

Sales Associate

K-Mart Department Store
09.2009 - 08.2010
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Education

Connections Academy
Las Vegas, NV

Timeline

Store Manager Trainer

Dollar Tree Distribution Center
10.2010 - Current

Sales Associate

K-Mart Department Store
09.2009 - 08.2010

Connections Academy

Similar Profiles

CREATE PROFILE
Chelsea Grange