Summary
Overview
Work History
Skills
Timeline
Generic

CHELSEA GRAY

Atlanta

Summary

Hardworking and passionate candidate with over 10 years experience with managing complex litigation cases and coordinating legal support activities. Highly skilled at organization and problem solving. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

24
24
years of professional experience

Work History

Litigation Paralegal

Lawson Law P.C./ Kunnath Lawson LLC
06.2024 - 04.2025
  • Maintained contact with clients by providing ongoing support and guidance throughout the duration of their cases.
  • Coordinated the service of process on parties involved in litigation proceedings.
  • Organized and managed large volumes of case files for attorneys.
  • Developed strategies for effectively managing multiple cases simultaneously
    while balancing competing deadlines.
  • Provided administrative support including answering phones, scheduling appointments and managing email and mail correspondence.
  • Prepared and organized exhibits for hearings, depositions and trials.
  • Drafted and filed legal documents, such as complaints, motions, briefs and discovery requests in state and federal courts.
  • Prepared variety of correspondence and written materials to support litigation.
  • Drafted and proofed legal correspondence to verify details and reduce errors.
  • Maintained an updated calendar system for tracking all deadlines associated with cases.
  • Worked with law enforcement agencies to obtain reports and records for cases.
  • Created spreadsheets summarizing data from financial records related to litigation matters.
  • Monitored deadlines associated with filing dates or responses due from opposing parties.
  • Supported attorneys in client meetings with administrative assistance and documentation.
  • Interfaced with insurance companies to ensure timely payment of claims.
  • Negotiated liens to ensure timely disbursement to clients and their treating providers.

Legal Assistant/Office Manager

Wade, Grunberg & Wilson, LLC
02.2020 - 05.2024
  • Provided administrative support to attorneys in a fast-paced legal environment, including filing and organizing documents, drafting correspondence, scheduling appointments, and managing calendars.
  • Maintained confidential client files and other sensitive information with discretion and professionalism.
  • Maintained case management system.
    Processed client invoices and maintained records of payments.
  • Drafted pleadings and motions for review by attorneys.
    Delivered or arranged delivery of documents to judges' chambers and other law firms.
  • Scheduled depositions, mediations, and meetings with clients and witnesses.
  • Proofread legal documents for accuracy prior to filing or distribution.
  • Answered phones and provided customer service to clients regarding their inquiries or concerns.
  • Completed intake process for potential clients.
  • Analyzed incoming requests for representation, determining eligibility based on predetermined criteria.
  • Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and accounts payable/receivable.
  • Managed bank accounts and maintained financial records.

Receptionist/Legal Assistant

L. Lin Wood P.C.
05.2015 - 02.2020
  • Provided reception services to visitors in a professional and courteous manner.
  • Greeted visitors warmly and ensured they had a positive experience.
  • Answered phones professionally and routed calls in accordance with
    organizational protocols.
  • Prepped conference rooms for client meetings, depositions and special events.
  • Processed incoming mail and packages accurately and promptly.
  • Performed administrative duties such as photocopying, scanning documents,
    faxing and emailing correspondence.
  • Scanned documents and uploaded them to the firm's case management system.
  • Made travel arrangements for attorneys.
    Proofed legal correspondence and pleadings to verify details and reduce errors.

Legal Assistant

The Bernstein Firm/ L. Lin Wood P.C.
10.2014 - 05.2015
  • Screened calls from potential clients with criminal cases.
  • Processed incoming mail and packages accurately and promptly.
  • Performed administrative duties such as photocopying, scanning documents, faxing, and emailing correspondence.
  • Prepared pleadings for filing for delivery by courier.

Assistant Manager

Three Dollar Café
01.2009 - 12.2010
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Conducted regular meetings with staff to discuss performance and address any issues.
  • Pitched in to help host, waitstaff, bartenders and bussers during exceptionally busy times such as dinner hour.
  • Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
  • Conducted beer and wine inventory.
  • Prepared Profit and Loss Reports.
  • Booked live entertainment.
  • Helped organize and streamline televised sporting events for the viewing of patrons.

Insurance Verification Specialist

Cardiac Disease Specialists/PHI
02.2005 - 12.2008
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Updated patient records with accurate, current insurance policy information.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.
  • Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
  • Assisted patients with understanding personalized insurance coverage and benefits.
  • Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
  • Achieved insurance pre-authorizations to enable timely patient procedures.
  • Expedited patient registration process by efficiently validating eligibility for various insurance plans.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Posted payments to accounts and maintained records.
  • Negotiated payment plans on behalf of clients facing financial hardship, helping them access necessary healthcare services without undue burden.
  • Ensured accuracy in patient insurance information by meticulously verifying details, leading to reduction in claim denials.

Front-End Billing Clerk

Laboratory Corporation of America
11.2000 - 12.2004
  • Executed billing tasks and recorded information in company databases.
  • Verified accuracy of billing data and corrected discrepancies.
  • Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
  • Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters.
  • Prepared requisitions for imaging at headquarters office.
  • ICD-9 code translator.

Skills

    Exceptional organizational abilities Outstanding interpersonal skills Strong work ethic Flexible and adaptable Coachable with the desire to learn and excel Detail-oriented Proficient in multitasking Noteworthy professionalism Vast knowledge of legal case management software, Adobe, MS Word, Excel, Outlook, and other MS Office programs

Timeline

Litigation Paralegal

Lawson Law P.C./ Kunnath Lawson LLC
06.2024 - 04.2025

Legal Assistant/Office Manager

Wade, Grunberg & Wilson, LLC
02.2020 - 05.2024

Receptionist/Legal Assistant

L. Lin Wood P.C.
05.2015 - 02.2020

Legal Assistant

The Bernstein Firm/ L. Lin Wood P.C.
10.2014 - 05.2015

Assistant Manager

Three Dollar Café
01.2009 - 12.2010

Insurance Verification Specialist

Cardiac Disease Specialists/PHI
02.2005 - 12.2008

Front-End Billing Clerk

Laboratory Corporation of America
11.2000 - 12.2004

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CHELSEA GRAY