Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Leslie Weekly

Smyrna,SC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

17
17
years of professional experience

Work History

Scheduling Coordinator/Care Manager

Always Best Care
Rock Hill, SC
05.2022 - Current
  • Created and maintained employee schedules to ensure adequate staffing levels.
  • Coordinated with department managers to adjust employee schedules as needed.
  • Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.
  • Provided support in resolving scheduling conflicts between employees.
  • Conducted regular reviews of existing scheduling policies and procedures to identify areas for improvement.
  • Assisted in the recruitment process by conducting interviews and making hiring decisions based on candidate qualifications.

CNA 2

Gaston Hospice
Gastonia, NC
11.2007 - 01.2022
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Monitored food intake and output as directed by nursing staff.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Provided emotional support to family members during difficult times.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Collected specimens from patients for laboratory testing purposes.

Education

Nursing Assistant - Certified Nursing Assistant

York Technical College
Rock Hill, SC
04-1996

High School Diploma -

James Madison High School
06-1995

Some College (No Degree) - Certified Nursing Assistant 2

Unity Nursing Institute
Charlotte, NC

Skills

  • Verbal Communication
  • Flexible and Adaptable
  • MS Office
  • Problem-Solving
  • Relationship Building
  • Computer Skills
  • PPE use
  • Active Listening
  • Public Speaking
  • Friendly, Positive Attitude
  • Training & Development
  • CNA certified
  • Supervision and leadership

Accomplishments

  • Hospice & Palliative Care Certified

Timeline

Scheduling Coordinator/Care Manager

Always Best Care
05.2022 - Current

CNA 2

Gaston Hospice
11.2007 - 01.2022

Nursing Assistant - Certified Nursing Assistant

York Technical College

High School Diploma -

James Madison High School

Some College (No Degree) - Certified Nursing Assistant 2

Unity Nursing Institute
Leslie Weekly