Chelsea Griffin
Canton
Summary
Results-driven professional skilled in customer relationship building, stakeholder management, and strategic planning. Proven ability to enhance customer retention and drive collaborative efforts across departments.
Overview
8
8
years of professional experience
Work History
Inbound Warehouse Associate
Amazon
01.2026 - Current
- Operate material handling equipment to efficiently transport products within warehouse
- Receive and process incoming shipments, ensuring accuracy and proper documentation
- Utilize inventory management systems to track stock levels and manage product locations
- Assist in maintaining clean and organized work environment to promote safety compliance
Career Placement Specialist
Towpath Trail High School
07.2023 - 11.2025
- Analyzed placement performance metrics to improve job retention for 85-100 students per school year
- Developed and executed strategies to improve stakeholder relationships and retention with CTE partners
- Managed student onboarding into CRM platforms for career pathway selection
- Analyzed student interests and strengths to recommend appropriate career and college resources
High School Science Instructor
Steel Academy
10.2022 - 07.2023
- Collaborated with cross-functional teams including, principals, colleagues, academic coaches and intervention specialists to create a positive and rigorous learning environment
- Led strategic parent conversations to ensure understanding of student success/barriers to success and executed plans to achieve mastery of skills for 9th-12th graders
- Assessed the needs of students through data analyzation and active listening
- Enhanced student understanding by utilizing diverse teaching methods and strategies tailored to individual learning styles.
First Grade Classroom Instructor
Accel Schools
10.2021 - 05.2022
- Utilized data-driven insights to identify problems early and implement strategic solutions, enhancing student success and classroom efficiency
- Proactively identified at-risk students through data and engagement signals, implementing targeted interventions that improved retention
- Leveraged multiple communication strategies to build trust with students, families and stakeholders ensuring alignment and consistent progress
- Managed a portfolio of students by monitoring performance, prioritizing needs, and delivering tailored support to drive engagement and successful outcomes
Member Engagement Specialist
YMCA
09.2018 - 10.2020
- Developed and implemented member engagement strategies to enhance community involvement.
- Facilitated onboarding processes for new members, ensuring a smooth integration into YMCA programs.
- Collaborated with cross-functional teams to organize events that promote member participation and retention.
- Analyzed member feedback to identify areas for improvement and drive program enhancements.
Education
Bachelor of Science - Early Childhood Education
Kent State University
Kent, OH12-2014
Skills
- Customer relationship building
- Customer retention
- CRM software
- Strategic planning
- Customer relations
- Training and mentoring
- Stakeholder management
- Inter-department collaboration
Timeline
Inbound Warehouse Associate
Amazon
01.2026 - Current
Career Placement Specialist
Towpath Trail High School
07.2023 - 11.2025
High School Science Instructor
Steel Academy
10.2022 - 07.2023
First Grade Classroom Instructor
Accel Schools
10.2021 - 05.2022
Member Engagement Specialist
YMCA
09.2018 - 10.2020
Bachelor of Science - Early Childhood Education
Kent State University