Chelsea Gutter
Chicago,IL
Summary
Dynamic professional excelling in invoice processing and scheduling coordination. Proven ability to enhance team performance through effective communication and strong relationship-building skills, resulting in improved project outcomes and client satisfaction. Fast learner dedicated to optimizing operations and ensuring compliance.
Overview
13
13
years of professional experience
Work History
Resident Ambassador
Draper and Kramer
07.2025 - Current
- Managed reservations and bookings through property management systems.
- Assisting a diverse clientele with exceptional customer service, special needs, and requests.
- Handling a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Responded to guest inquiries to maximize guest satisfaction.
Construction Administrative Assistant
Devynne Home Improvements
10.2021 - 12.2024
- Delivered excellent customer service through prompt responses and addressing concerns effectively.
- Ensured accurate record-keeping with diligent data entry and database management.
- Optimized resource allocation within project teams through attentive labor tracking efforts.
- Ensured regulatory compliance by verifying permits, licenses, and safety requirements were met.
Store Manager
Capriottis Sandwich Shop
01.2018 - 10.2021
- Managed daily operations to ensure smooth functioning of the store.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper inventory controls for merchandise and organized backroom.
Patient Care Representative
PCC Community Wellness Center
02.2017 - 01.2018
- Maintained confidentiality of patient data and condition to safeguard health information.
- Actively participated in staff meetings contributing valuable insights into improving processes.
- Responded to patient queries and concerns concerning insurance coverages and deductibles.
- Answered incoming calls, scheduled appointments and filed medical records.
Shift Leader
Chick-fil-A
02.2015 - 01.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Sales Associate
Carsons Pirie Scott
10.2012 - 03.2015
- Organized shelves to maintain store visual appeal, engage customers, and promote merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Business Management -
Chicago State University
Chicago, IL06-2015
High School Diploma -
Northern High School
Flint, MI06-2011
Skills
- Invoice processing
- Scheduling coordination
- File management
- Change order management
- Materials ordering
- Teamwork
- Fast learner
- Communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Resident Ambassador
Draper and Kramer
07.2025 - Current
Construction Administrative Assistant
Devynne Home Improvements
10.2021 - 12.2024
Store Manager
Capriottis Sandwich Shop
01.2018 - 10.2021
Patient Care Representative
PCC Community Wellness Center
02.2017 - 01.2018
Shift Leader
Chick-fil-A
02.2015 - 01.2017
Sales Associate
Carsons Pirie Scott
10.2012 - 03.2015
Business Management -
Chicago State University
High School Diploma -
Northern High School
Similar Profiles
JAMES P. HAYESJAMES P. HAYES
Senior Vice President and Chief Financial Officer at DRAPER AND KRAMER, INCORPORATED (DKI)Senior Vice President and Chief Financial Officer at DRAPER AND KRAMER, INCORPORATED (DKI)
Yin Ling FongYin Ling Fong
Assistant Property Manager at Draper and Kramer, IncAssistant Property Manager at Draper and Kramer, Inc
Courtney JohnsonCourtney Johnson
Processing Coordinator at Draper And Kramer Mortgage Corp.Processing Coordinator at Draper And Kramer Mortgage Corp.
James WebbJames Webb
Vice President of IT at Hu-Friedy Mfg. Co LLCVice President of IT at Hu-Friedy Mfg. Co LLC
Kimberly WoodKimberly Wood
Caretaker at Self EmployedCaretaker at Self Employed