Chelsea Hall
Troy
Summary
Dedicated professional with expertise in customer education, inventory management, and safety compliance. Proven ability to resolve conflicts and promote sales effectively.
Overview
16
16
years of professional experience
Work History
Certified Tanning Consultant
Sundown Tan
Piqua
02.2025 - Current
- Advised clients on appropriate tanning products and services.
- Educated customers about safe tanning practices and skin care.
- Processed customer transactions efficiently at the point of sale.
- Managed inventory levels of tanning lotions and supplies effectively.
- Resolved customer complaints professionally in a timely manner.
- Greeted customers in a professional manner and answered questions regarding tanning packages and salon policies.
- Assisted management with training new employees on proper tanning bed operation techniques.
- Educated customers on the benefits of UV exposure, products, and services.
- Maintained cleanliness of tanning beds and equipment to ensure safety standards were met.
- Conducted daily opening and closing procedures according to company protocol.
- Reported any maintenance issues or damages promptly to supervisor.
- Adhered to state laws governing indoor tanning operations.
- Performed skin analysis and determined appropriate tanning session for clients.
- Developed promotional strategies to increase sales of products and services offered by the salon.
- Prepared documents such as contracts, waivers, release forms. as needed.
- Enforced safety regulations related to indoor tanning including eye protection policy compliance.
Assistant Manger
Champs Sports Store
Beavercreek
03.2021 - 11.2024
- Assisted in daily operations and team management at a busy retail environment.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Supported inventory management by tracking stock levels and placing orders.
- Collaborated with team members to enhance store presentation and merchandising efforts.
- Monitored sales floor for cleanliness and organization, maintaining a welcoming atmosphere.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Certified Nursing Assistant
Troy Care and Rehabilitation
Troy
11.2020 - 03.2021
- Maintained a clean and safe environment for residents and staff.
- Documented patient information accurately in electronic health records systems.
- Answered call lights promptly and responded to patient needs accordingly.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Cleaned and sanitized patient rooms according to established protocols.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
Certified Nursing Assistant
The Caldwell House
Troy
02.2017 - 11.2020
- Documented patient information accurately in electronic health records systems.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
bartender
Railroad Bar
Troy
01.2014 - 10.2017
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Engaged with customers to create a welcoming atmosphere and enhance experiences.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Provided drink suggestions to customers based on their preferences.
- Stocked ice bins and coolers as needed throughout shift.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Cleansed glasses with sanitizing solution after each use.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Effectively multitasked within fast-paced environment.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Manager
Friendlys Family Resturant
Troy
04.2010 - 11.2014
- Supervised daily restaurant operations to ensure smooth service and customer satisfaction.
- Managed staff schedules to optimize workforce efficiency and coverage.
- Trained new employees on company policies and customer service standards.
- Implemented health and safety protocols for kitchen and dining areas.
- Resolved customer complaints promptly to enhance dining experience.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
Education
Troy High School
Troy, OH05-2007
Skills
- Tanning product knowledge
- Skin analysis
- Customer education
- Inventory management
- Safety regulation compliance
- Customer relationship management
- Sales promotion strategies
- Point of sale operation
- Conflict resolution
- Time management
- Sanitation protocols
Affiliations
- Gardening
- organization
Extras
- Demonstrates leadership, empathy, and social responsibility.
- Thrives in solo or group settings
- Ability to adapt within any role needed
References
References available upon request.
Timeline
Certified Tanning Consultant
Sundown Tan
02.2025 - Current
Assistant Manger
Champs Sports Store
03.2021 - 11.2024
Certified Nursing Assistant
Troy Care and Rehabilitation
11.2020 - 03.2021
Certified Nursing Assistant
The Caldwell House
02.2017 - 11.2020
bartender
Railroad Bar
01.2014 - 10.2017
Manager
Friendlys Family Resturant
04.2010 - 11.2014
Troy High School