Helped teacher prepare instructional material and displays.
Enforced rules and instructions to maintain discipline.
Interacted with children one-on-one and in small groups to enhance and support learning activities.
Maintained tidy and clean classroom consistent with safety and health standards.
Took part in professional development workshops to boost skills.
Assisted teacher by developing lesson plans to meet educational goals for each child.
Engaged and entertained children through recreational and educational activities.
Communicated with parents to inform about child's progress and classroom behavior.
ECE Teacher's Aide
Centro De La Familia
01.2024 - 06.2024
Assisted teachers with supervision and care of group of 18 children.
Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
Supported student physical, mental, and social development using classroom games and activities.
Interacted with children one-on-one and in small groups to enhance and support learning activities.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Maintained classrooms by disinfecting and sterilizing surfaces and toys.
Communicated with parents to inform about child's progress and classroom behavior.
Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Completed daily reports on attendance and disciplinary performance.
Caregiver
Quality Connections
03.2023 - 12.2023
Assisted clients with activities of daily living, promoting independence and quality of life.
Monitored clients' overall health and well-being and noted significant changes.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
In-Home Caregiver
Inspire LLC
02.2021 - 03.2023
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Constructed cognitively stimulating activities.
Front Desk Supervisor
Circle Pines KOA
05.2019 - 07.2020
Greet, register, and assign spots or cabins to the guests.
Make and confirm reservations.
Supervised front desk operations to ensure that all guests received superior customer service from employees.
Efficiently resolved guest complaints and ensured that issues were addressed promptly.
Keep records of availability and guests' accounts, manually or using computers.
Compute bills, collect payments, and make change for guests.
Answer inquiries pertaining to services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Broker Assistant
Main Street Renewal
01.2019 - 06.2019
Performed general office duties, including answering emails, answering multi-line phones, routing telephone calls or messages to appropriate staff.
Submitting bids/contracts for properties on behalf of the Realtor.
Receiving and submitting counter bids on behalf of the Realtor.
Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Group Sales Agent
Xanterra Parks and Resorts
01.2017 - 01.2019
Provided elevated customer experience to generate loyal clientele.
Processed cash and credit payments rapidly and accurately.
Entered numerical data into databases in a timely and accurate manner.
Booked train and Hotel reservations for large groups of guests.
Reserved banquet and meeting spaces.
Email Customers in a timely matter to insure customer satisfaction.
Efficient Multi-Tasking
Front Desk Supervisor
Grand Canyon KOA
01.2014 - 01.2017
Greet, register, and assign spots or cabins to the guests.
Make and confirm reservations.
Supervised front desk operations to ensure that all guests received superior customer service from employees.
Efficiently resolved guest complaints and ensured that issues were addressed promptly.
Keep records of availability and guests' accounts, manually or using computers.
Compute bills, collect payments, and make change for guests.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Call Center Agent
Deckers Outdoor Corp.
12.2014 - 02.2015
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions may delay the date of delivery of an order.
Solicit sales of new or additional services or products.