Chelsea Hawkins

Adult Peer Support Specialist

Hope Haven, LLC

Franklin, KY

07.2023 - Current

Facilitated individual and group sessions to provide guidance and counseling.
Developed positive relationships with clients by providing a safe, supportive environment.
Educated clients on available community resources that could enhance their quality of life.
Actively listened and responded empathetically when interacting with clients.
Encouraged open communication between all parties involved in the client's case.
Researched relevant topics related to mental health services or treatments.
Instilled hope by promoting positive self-disclosure and actively listening to client needs.
Led support groups and facilitated one-on-one meetings with struggling individuals.
Maintained strict data confidentiality and privacy on information related to individuals.
Transported individuals safely to support meetings and medical appointments.
Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
Helped individuals overcome harmful drug and alcohol addictions.
Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
Referred individuals to outside resources and services for additional support.
Collaborated to set goals and outline steps to achieve objectives.
Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
Encouraged development of relevant skills to help overcome specific concerns.
Completed detailed documentation of sessions, patient notes and recommendations.
Adhered to applicable laws, regulations, policies, procedures, standards, and guidelines.
Assisted clients with developing healthy coping skills to manage stressors.