Professional Summary
Overview
Work History
Education
Skills
Timeline

Chelsea Hayes

Aldersgate Nursing Home
MERIDIAN,MS
12
years of professional experience

Experienced professional with a background in fresh food service, store operations, and customer support. Known for food safety compliance, inventory control, and attention to detail while supporting smooth daily operations and quality standards.

Work History

Fresh Food Assistant

1 Year 2 Months
Loves Travel Stop | 08.2025 - Current
  • Prepared fresh food items following safety and quality standards.
  • Restocked grab-and-go cases and maintained product rotation for freshness.
  • Assisted customers with menu items and quick service needs.
  • Monitored food display cleanliness and removed expired products promptly.
  • Followed sanitation procedures to keep prep areas organized and compliant.
  • Collaborated with team members to maintain efficient food service flow.
  • Supported inventory checks and reported low-stock fresh food supplies.
  • Participated in regular audits of fresh food inventory, maintaining accurate records for tracking purposes and identifying potential discrepancies efficiently.
  • Assisted in the successful execution of store promotions, resulting in increased sales of fresh food products.
  • Participated in regular training sessions to stay up-to-date on industry trends, enabling effective communication of relevant information to customers.
  • Demonstrated safe knife handling skills when trimming or cutting produce items as needed for display or customer requests, reducing injury risks while maintaining product quality standards.
  • Collaborated with team members to efficiently complete daily fresh food department tasks, ensuring a clean and organized workspace.
  • Contributed to increased sales performance by creating visually appealing displays that showcased quality products.
  • Assisted store management with order placement, contributing to an efficient supply chain process that minimized out-of-stock instances.
  • Managed daily temperature checks for refrigerated sections, ensuring compliance with safety regulations and maintaining product integrity.
  • Conducted routine cleaning procedures for all equipment used in the handling and preparation of fresh foods, adhering to strict sanitation guidelines set forth by local health departments.

Patient Care Assistant

1 Year 4 Months
Aldersgate Nursing Home | 06.2025 - Current
  • Monitored vital signs and reported changes promptly to nursing staff for timely intervention.
  • Supported safe mobility using wheelchairs, walkers, and transfer techniques to prevent falls.
  • Assisted residents with daily living activities, preserving dignity and comfort during personal care routines.
  • Documented resident observations accurately in care records, ensuring clear communication across shifts.
  • Maintained clean, organized resident areas by changing linens, restocking supplies, and sanitizing equipment.
  • Collaborated with nurses and family members to support compassionate, person-centered care plans.
  • Responded quickly to call lights and resident requests, prioritizing comfort and urgent needs.
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored vital signs regularly, assisting in early identification of potential health issues.
  • Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.

Primary Machine Operator

8 Years 4 Months
Biewer Lumber | 02.2017 - 06.2025
  • Operated sawmill equipment safely, following lockout/tagout and plant safety procedures.
  • Monitored production machinery, adjusting settings to maintain lumber quality and consistent output.
  • Inspected boards for defects, separating nonconforming material to support quality standards.
  • Performed routine equipment checks, reporting issues early to reduce downtime.
  • Troubleshot minor mechanical problems, restoring equipment operation without delays.
  • Trained new operators on machine controls, safety practices, and production expectations.
  • Coordinated with maintenance and line teams to improve uptime and production flow.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
  • Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
  • Ensured high-quality output, rigorously inspecting products to meet quality standards.
  • Achieved record-breaking production levels, meticulously orchestrating machine schedules and workflows.

Assistant Store Manager

2 Years 9 Months
Prince Oil Company | 05.2014 - 02.2017
  • Supervised daily store operations, ensuring smooth customer service and team coordination.
  • Managed inventory controls, restocking, and vendor deliveries to maintain product availability.
  • Trained associates on cash handling, POS procedures, and store policies.
  • Monitored fuel, convenience, and deli sales floors for cleanliness and merchandising standards.
  • Resolved customer concerns quickly, supporting service recovery and repeat business.
  • Scheduled staff coverage and adjusted workloads to support peak traffic periods.
  • Enforced safety, loss prevention, and compliance procedures across store functions.
  • Assisted store manager with performance reviews, operational reporting, and process improvements.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Education

GED

Horn Lake High School | Horn Lake, MS | 05.2014

Skills

Food safety compliance
Temperature monitoring
Quality control measures
Inventory management proficiency
Food supply management
Order processing accuracy
Product knowledge expertise
Food presentation
Product upselling
Promotional planning
Transaction management
Customer engagement
Guest service
Decision-making prowess
Problem-solving abilities
Advanced math
Equipment operation know-how
Time management
Attention to detail
Multitasking organization
Teamwork
Organizational skills
Reliability
Multitasking
Clear communication
Interpersonal communication
Listening skills
Adaptability and flexibility
Critical thinking
Customer support
Client satisfaction
Multitasking

Timeline

Fresh Food Assistant

Loves Travel Stop
08.2025 - CurrentRead More

Patient Care Assistant

Aldersgate Nursing Home
06.2025 - CurrentRead More

Primary Machine Operator

Biewer Lumber
02.2017 - 06.2025Read More

Assistant Store Manager

Prince Oil Company
05.2014 - 02.2017Read More

Horn Lake High School

GED
Read More
Chelsea Hayes