Hi, I’m
Chelsea Hiers-Sanchez
Carlsbad,CA
Summary
Dynamic sales and customer support leader with a proven track record at Tank Stream Design, Inc., excelling in client relationship management and operational efficiency. Proficient in Office 365 and adept at streamlining processes, I leverage strong communication skills to drive growth and enhance customer satisfaction.
Overview
14
years of professional experience
Work History
Tank Stream Design, Inc. DBA Kooringal AustraliaVista, USA
Manager, Sales and Customer Support
07.2021 - Current
Job overview
- Lead customer service and sales support for North American operations, facilitating seamless communication between clients and internal teams, while generating reports to optimize logistics between the Australia and U.S. offices.
Tank Stream Design, Inc. DBA Kooringal AustraliaVista, USA
Special Projects Coordinator
03.2019 - 07.2021
Job overview
- Organized and managed special projects, streamlining logistics, marketing, and sales processes
TravisMathew ApparelHuntington Beach, USA
EDI Coordinator
09.2018 - 03.2019
Job overview
- Managed electronic data interchange systems, ensuring smooth operations for sales transactions
TravisMathew ApparelHuntington Beach, USA
Corporate Sales Coordinator
06.2016 - 09.2018
Job overview
- Assisted the Corporate Sales Professionals with order writing, customer communication, showroom samples setup, and catalog proofing
Solid Landings Behavioral HealthCosta Mesa, USA
Clinical Coordinator
04.2015 - 06.2016
Job overview
- Co-founded the department, to streamline booking and coordination for over 300 clients
Solid Landings Behavioral HealthCosta Mesa, USA
Senior Logistics Coordinator
03.2014 - 04.2015
Job overview
- Oversaw client logistics and coordinated internal operations to enhance efficiency
Sportsmen's Lodge Events CenterStudio City, USA
Catering Sales Manager & Social Media Manager
07.2011 - 03.2014
Job overview
- Managed catering events, developed marketing campaigns, and enhanced social media presence to boost our clientele
Education
California State UniversityLong Beach
Bachelor of Business Administration from Business Marketing
05.2011
University Overview
Campus Involvement: American Marketing Association, Gamma Phi Beta Sorority (Collegiate & Alumni), Order of Omega Honors Society
Skills
- Advanced in Office 365
- Proficient in Google Docs
- Proficient in Salesforce
- Proficient in FullCircle
- Proficient in SAP
- Proficient in MailChimp
- Proficient in Zendesk Support and Sell
- Experienced in Electronic Data Interchange (EDI) systems
References
Available upon request
Timeline
Manager, Sales and Customer Support
Tank Stream Design, Inc. DBA Kooringal Australia
07.2021 - Current
Special Projects Coordinator
Tank Stream Design, Inc. DBA Kooringal Australia
03.2019 - 07.2021
EDI Coordinator
TravisMathew Apparel
09.2018 - 03.2019
Corporate Sales Coordinator
TravisMathew Apparel
06.2016 - 09.2018
Clinical Coordinator
Solid Landings Behavioral Health
04.2015 - 06.2016
Senior Logistics Coordinator
Solid Landings Behavioral Health
03.2014 - 04.2015
Catering Sales Manager & Social Media Manager
Sportsmen's Lodge Events Center
07.2011 - 03.2014
California State University
Bachelor of Business Administration from Business Marketing
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