Microsoft Excel
Chelsea Hughes
Production Manager
West Mifflin,PA
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
SAP
PowerBI
Overview
10
10
years of professional experience
1
1
Certification
Summary
Results-driven Production Manager known for high productivity and efficient task completion. Specialize in lean manufacturing techniques, supply chain optimization, and process improvement strategies. Excel in leadership, communication, and problem-solving, ensuring seamless production flow and team cohesion.
Work History
Production Manager
The Clorox Company
Forest Park, GA
05.2021 - 05.2024
- Managed the flow of products through the supply chain network including sourcing, procurement, production planning, warehousing, distribution, returns management and disposal, recycling.
- Developed strong capabilities of Crew Leads.
- Performed root cause analysis when disruptions occurred in the supply chain process.
- Created reports to track performance metrics (KPIs) such as lead times, order fulfillment rates, and supplier quality ratings.
- Identified potential risks associated with supply chain operations and developed mitigation strategies.
- Provided training on proper use of SAP & PowerBI software tools used by the team.
- Delivered cost/OEE targets of 82% and higher
- Developed and implemented supply chain strategies to reduce costs and increase efficiency.
- Oversaw, assessed and responded to shortage processes.
- Coordinated adjustments to production schedules to account for issues such as supply interruptions or labor shortages.
- Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
- Resolved conflicts among personnel within the department when necessary.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Managed team of 15 employees, ensuring high productivity and quality standards were met.
Ramp Supervisor
GAT Airline Ground Support
Kenner, LA
01.2020 - 03.2020
- Supervised and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage
- Determined the quantity and orientation of cargo and compute aircraft center of gravity
- Accompanied aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures
- Enforced strict adherence to local regulations governing airside operations at the airport.
- Communicated updates regarding changes in airline timetables or passenger numbers with relevant stakeholders.
- Investigated any incidents involving damage to aircraft or property during loading and unloading activities.
- Trained new employees in all aspects of airport operations including baggage handling, cargo loading and unloading, aircraft marshalling, de-icing and fueling.
- Assigned tasks to ground personnel based on workloads, skillsets, and availability.
- Performed maintenance checks on ground equipment regularly in order to prevent breakdowns or malfunctions during operation.
- Conducted regular safety inspections of equipment used by ground crew such as tugs and belt loaders.
- Directed and supervised team of 12 employees in daily operations.
Supervisor
Dunkin' Donuts
Kenner, LA
07.2019 - 11.2019
- Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities
- Responsible for opening and closing the building according to expectations of the management team
- Assigned and coordinated work to promote efficiency of operations
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Directed and supervised team of 6 employees in daily operations.
Sauté Cook
New Orleans Creole Cookery
New Orleans, LA
10.2018 - 07.2019
- Ensured compliance with all safety policies including use of non-slip shoes while working around hot surfaces.
- Seasoned foods with herbs, spices, salt, pepper, garlic powder per recipe guidelines.
- Inspected work areas for cleanliness prior to beginning shift duties.
- Maintained updated knowledge of menu items including ingredients used in each dish and special requests from customers that may require modifications to recipes or preparation methods.
- Followed health code regulations regarding sanitation practices while handling food items during preparation processes.
- Tasted prepared dishes to ensure they met quality standards before plating them up for customers.
Server/BOH Line Cook
Outback Steakhouse
Stone Mountain, GA
03.2016 - 03.2018
- Appropriately suggested additional items to customers to increase restaurant sales
- Maintained records of transactions made during shift as required by law or company policy.
- Took orders from customers accurately and in a timely manner.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Communicated effectively with other staff members regarding orders and menu changes.
Supervisor
Dunkin Donuts
Etna, PA
03.2014 - 02.2016
- Developed performance metrics to track progress against established goals.
- Monitored store operations to ensure compliance with company policies and procedures.
- Enforced safety standards throughout the store including proper use of equipment.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Trained new employees on company policies, procedures, and job responsibilities.
- Taught staff upselling techniques to meet revenue targets.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised team of 4 during daily shifts, ensuring efficient operation and customer satisfaction.
Education
High school or equivalent - Business & Healthcare
South Gwinnett High School
Snellville, GA05.2014
Skills
- Analytical Thinking
- Teamwork and Collaboration
- Training & Development
- Problem-Solving
- SAP Software
- Knowledge Management
- KPI Development & Tracking
- Production Planning & Scheduling
- Project Management
- Safety Management
- Root Cause Analysis
- Performance Evaluation
- Recruiting
- Customer Service
- Communication skills
- Organizational skills
- Production Line Management
- Staff Scheduling
- Equipment Operation
- Typing 80 WPM
- Data Entry
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Certification
- High Reach, 03/01/22
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Trained and supervised 15 production staff over 2 1/2 year time period.
- Increased overall productivity and quality by 25% by implementing training programs, job aids, and training material designed to increase performance levels.
- Proficiently supervised 4 production lines, oversaw materials inspection, scheduled production and conducted weekly physical inventories.
Affiliations
- The Clorox Company
- Dunkin' Donuts
- GAT Airline Ground Support
Languages
English
Native language
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPaid time off401k matchStock Options / Equity / Profit SharingPaid sick leaveHealthcare benefitsPersonal development programsTeam Building / Company RetreatsTimeline
Production Manager
The Clorox Company
05.2021 - 05.2024
Ramp Supervisor
GAT Airline Ground Support
01.2020 - 03.2020
Supervisor
Dunkin' Donuts
07.2019 - 11.2019
Sauté Cook
New Orleans Creole Cookery
10.2018 - 07.2019
Server/BOH Line Cook
Outback Steakhouse
03.2016 - 03.2018
Supervisor
Dunkin Donuts
03.2014 - 02.2016
High school or equivalent - Business & Healthcare
South Gwinnett High School
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