Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsea Ike

Pikesville,MD

Summary

Dedicated Clinic Assistant with a proven track record at MedStar Health, enhancing patient recovery through effective implementation of physical therapy plans and meticulous medical equipment maintenance. Excelled in multitasking and patient support, significantly improving clinic operations and patient satisfaction. Skilled in medical terminology and fostering positive environments, demonstrating exceptional teamwork and empathy in fast-paced settings. Working in healthcare offers a unique opportunity to make a real difference in people's lives every day. I’m drawn to the chance to support, heal, and positively impact individuals and communities. Healthcare allows me to work directly with patients and their families, which is deeply fulfilling because it gives me a sense of purpose and connection. Additionally, healthcare is an evolving field with ongoing advancements in technology, treatments, and patient care practices, providing opportunities for continuous learning and growth. This field not only allows me to contribute to people's well-being but also to be part of a dedicated, compassionate team with a shared commitment to making a meaningful difference.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Clinic Assistant

MedStar Health
04.2021 - Current
  • Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
  • Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
  • Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
  • Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.
  • Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
  • Recorded patient status in progress notes.
  • Fostered a supportive atmosphere within the clinic through active participation in team-building activities and events aimed at professional growth.
  • Enforced safety procedures with all patients.
  • Ensured proper equipment functionality through regular inspection and maintenance, minimizing downtime due to malfunctions.
  • Worked with patients from age 3 to 90

Restaurant Team Member

Chick-fil-A
03.2020 - 09.2020
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Greeted guests pleasantly and answered menu questions.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Used cash registers and calculators to prepare bills, accept payments and make change.

Office Associate

Mediquest LLC
08.2018 - 01.2019
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
  • Assisted chiropractors in delivering quality care through thorough patient record-keeping and documentation.

Education

No Degree - Biology

Stevenson University
Stevenson, MD

Bachelor of Science - Biology

Morgan State University
Baltimore, MD
05-2026

High School Diploma -

Milford Mill Academy
Baltimore, MD
05-2020

Skills

  • Patient preparation
  • Infection control procedures
  • Multitasking
  • Medical terminology proficiency
  • Patient confidentiality
  • Sterilization techniques
  • CPR Certified
  • Rehabilitation Services
  • Medical Equipment Maintenance
  • Records Management
  • Monitoring patient progress
  • Patient support

Certification

  • CPR/AED Certification

Timeline

Clinic Assistant

MedStar Health
04.2021 - Current

Restaurant Team Member

Chick-fil-A
03.2020 - 09.2020

Office Associate

Mediquest LLC
08.2018 - 01.2019

No Degree - Biology

Stevenson University

Bachelor of Science - Biology

Morgan State University

High School Diploma -

Milford Mill Academy

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Chelsea Ike