Chelsea Jammer
Houston,Texas
Summary
Proactive Assistant General Manager with 10 years of leadership with a strong background in financial analysis, budgeting, and forecasting, who is interested in Finance. I believe that my experience in customer engagement, organizing, and financial transactions helps me understand customer needs and makes me an effective and analytical problem solver who can provide strategic financial advice for your company.
Overview
10
10
years of professional experience
Work History
Assistant General Manager/Sales Manager's Assistant
Vasupujya Investments LLC
06.2021 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Negotiated contracts with vendors to acquire competitive prices and quality products.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Raised property accuracy and accountability by creating new automated tracking method.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Front Office Manager
Hampton Inn & Suites By Hilton
09.2016 - 06.2021
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Managed senior-level personnel working in marketing and sales capacities.
Front Desk Supervisor
Lodgic Hospitality
08.2013 - 09.2016
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Scheduled and assigned daily work and activities for team members.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Resolved guest complaints by addressing issues with rooms promptly.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Completed bi-weekly payroll for 50 employees.
Education
High School Diploma -
Clear Creek High School
League City, TX05.2012
Skills
- Budget Controls
- Google Drive
- Delphi Management System
- Strategic Planning Skill
- Procedural Optimization
- Operations Oversight
- Budgeting and Cost Control
- Market and Competitor Research
- Loss Prevention Strategies
- Business Leadership
- Payroll Administration and Timekeeping
- Financial Leadership Abilities
- Inventory Control
Timeline
Assistant General Manager/Sales Manager's Assistant
Vasupujya Investments LLC
06.2021 - Current
Front Office Manager
Hampton Inn & Suites By Hilton
09.2016 - 06.2021
Front Desk Supervisor
Lodgic Hospitality
08.2013 - 09.2016
High School Diploma -
Clear Creek High School
Similar Profiles
Chiragkumar DobariyaChiragkumar Dobariya
Chief Accountant at Vasupujya GroupChief Accountant at Vasupujya Group
JONORA SEARLESJONORA SEARLES
Healthcare Land Developer at JES Investments LLC / MDE Investments LLCHealthcare Land Developer at JES Investments LLC / MDE Investments LLC
JHANVI PATELJHANVI PATEL
Senior Dentist at VASUPUJYA PEDIATRIC DENTAL CLINICSenior Dentist at VASUPUJYA PEDIATRIC DENTAL CLINIC