Summary
Overview
Work History
Education
Skills
References
Timeline
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Chelsea Kidd

Douglasville,GA

Summary

Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Specialize in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring exceptional guest experiences. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Bartender

gold rush show bar
Atlanta, GA
10.2023 - Current
  • Planned and coordinated special events to boost customer numbers and profits.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Developed good working relationships with fellow employees through effective communication.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Maintained inventory of liquor, beer, wine, and other beverage items.

Mail Desk Assistant

Printegra
Lithia Springs, GA
06.2023 - 09.2024
  • Assisted with the organization of office supplies, equipment, and documents.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Maintained positive working relationship with fellow staff and management.
  • Responded quickly to questions and inquiries via phone and email.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Used filing systems to improve document management and organization.

Order Picker

Rakuten
Lithia Springs, GA
02.2023 - 06.2023
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Selected products and items from shelves and pallets for customer orders.
  • Efficiently organized and sorted picked items by destinations to streamline shipping process.
  • Limited damage to products and orders by using care when choosing items.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Provided assistance in maintaining a clean working environment within the warehouse.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.

Customer Service Cashier

RaceTrac
Hiram, GA
04.2023 - 04.2023
  • Recommended, selected, located, and obtained products to meet customer needs.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Informed customers of in-store promotions or pricing specials.
  • Operated cash registers to process payments for goods and services.
  • Maintained work area and kept cash drawer organized.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Verified that all coupons were valid prior to processing them into the system.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Assisted customers with locating merchandise within the store.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Processed credit card transactions accurately and efficiently.

Server

Chipotle
Hiram, GA
03.2021 - 05.2021
  • Presented menus and answered questions regarding items.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Informed customers of daily specials and signature menu items.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Provided exceptional service to high volume of daily customers.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Education

High School Diploma -

Fortis College
Smyrna, GA
07-2025

Skills

  • Team collaboration
  • Sales techniques
  • Problem solving
  • Communication skills
  • Cash handling
  • Inventory management
  • Customer service
  • Event coordination
  • Active listening
  • Self motivation
  • Relationship building
  • Handling difficult customers
  • Basic math
  • Order processing
  • Hospitality and guest service
  • Cleanliness and hygiene
  • Professionalism
  • Teamwork and professionalism
  • Multitasking and prioritization

References

References available upon request.

Timeline

Bartender

gold rush show bar
10.2023 - Current

Mail Desk Assistant

Printegra
06.2023 - 09.2024

Customer Service Cashier

RaceTrac
04.2023 - 04.2023

Order Picker

Rakuten
02.2023 - 06.2023

Server

Chipotle
03.2021 - 05.2021

High School Diploma -

Fortis College

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Chelsea Kidd