CHELSEA LADEWIG
Griffith,IN
Summary
Personable and attentive with strong interpersonal skills and positive attitude. Possesses understanding of crowd management and conflict resolution, along with effective communication and organizational skills. Aims to enhance guest experiences and ensure smooth operations.
Overview
2
2
years of professional experience
Work History
Usher
AMC Theatres
07.2024 - Current
- Able to assist 10-15 customers in a timely manner and able to create a pleasant atmosphere
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Intern
Base Electrical Services, LLC
02.2024 - 04.2024
- Managed incoming calls, emails, and faxes for up 5 people
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
High School Diploma -
Virtual Prep Academy of Indiana
Muncie, IN12.2024
Skills
- Initiative
- Patience and composure
- Customer relations
- Cleaning and sanitizing
- Verbal communication
- Cash register operation
- Ticket taking
- Quality assurance
- Team player mentality
- Ticket scanning proficiency
- Professional appearance
- Ticket verification
- Payment methods
- Courteous and professional demeanor
- Guest and client satisfaction
- Customer service
- Cash handling
- Facility cleaning
Accomplishments
- Accounts payable process, matching packing slips and purchase orders with invoices, ensuring all invoice details match the Purchase Order and identifying any discrepancies
- Entering Vendor payables invoices for projects
- Entered all credit card purchases for the entire company
- Reception duties, entering credit card purchases, entering Vendor invoices into the Quickbooks Accountant software
- Learned what a MOD rating is for company insurance purposes is and how it affects Workers Compensation premiums as well as what a Loss History Report
Timeline
Usher
AMC Theatres
07.2024 - Current
Intern
Base Electrical Services, LLC
02.2024 - 04.2024
High School Diploma -
Virtual Prep Academy of Indiana