Chelsea Lechner

I provided group and individual Services and Case Management services. I performed Strengths Assessments, Evaluated Progress on goals. Linked members to resources, provided medication education to help support in their recovery. I advocated for clients' access to community resources, enhancing their overall well-being and support network as well as maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements and helped to provide crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely to help enhance daily living skills and recovery.

I provided group and individual rehabilitation services, linked members to recourses to help aid in their recovery. Provided medication education. I helped monitored client progress through regular assessments, adjusting care strategies as necessary to ensure effectiveness. I also provided crisis intervention support and advocated for clients' access to community resources, enhancing their overall well-being and support network. I maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

I processed customer transactions with accuracy and efficiency, ensuring compliance with bank policies. I assisted customers in account inquiries, providing exceptional service to enhance client satisfaction. I managed cash drawer, balancing daily transactions and resolving discrepancies promptly. I trained new tellers on operational procedures and customer service standards, fostering a collaborative environment. I also opened and closed consumer accounts.