Chelsea Levandoski
Belleview
Summary
Dynamic Sales Representative with over three years of diverse experience in retail and customer service, consistently exceeding goals and enhancing customer satisfaction.
Demonstrated expertise in communication and adaptability, enabling seamless collaboration across teams and a commitment to delivering exceptional service.
Proven ability to engage customers effectively, fostering loyalty and driving sales. A strong work ethic and a positive attitude contribute to a productive and inviting atmosphere, ensuring customers receive the best experience possible. Ready to leverage skills in a typists' role to achieve outstanding results.
Overview
7
7
years of professional experience
Work History
Lead Sales Associate
Dollar General
01.2023 - 09.2023
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Delivered excellent customer service for repeat business and referrals.
- Trained new sales associates to ensure consistent performance across the team.
- Developed and maintained knowledge of current sales and promotions.
Fulfillment Specialist
Chewy Warehouse
09.2021 - 12.2022
- Ensured compliance with all relevant regulations governing product handling and shipment, minimizing legal risks associated with noncompliance.
- Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
- Provided exceptional customer service to internal and external customers.
- Managed inventory control through regular stock checks, ensuring accurate counts and timely replenishment of goods.
- Collaborated with teams to meet daily shipping schedule.
- Loaded and unloaded items from machine conveyors.
- Reported any machine malfunctions or safety issues to supervisor.
- Used handheld machinery to ensure products are being delivered to appropriate customers.
- Packed product with adequate shipping materials to safeguard items until delivery to customer.
- Assisted supervisors and employees with daily tasks related to order fulfillment.
- Utilized shipping technologies and software as needed.
Team Member
Taco Bell
07.2021 - 09.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked as a team member with other restaurant professionals to ensure satisfied customers.
- Served as a hospitable and fast-working drive-thru employee in a fast-paced environment.
- Collaborated with team members to deliver results.
- Handled food with cleanliness and care.
- Made suggestions to customers based on preferences.
Customer Service Representative
Circle K
08.2018 - 07.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer.
- Developed a strong working knowledge of products and offerings.
- Led the store single-handed to attaining the top spot of "up-sales" in the district.
- Built a strong working knowledge of the company procedures and protocols.
Customer Service Associate
Walgreens
02.2018 - 04.2018
- Worked to achieve high customer satisfaction rates by providing optimal customer service.
- Helped to increase customer return rates by providing excellent customer service at all times.
- Brought forth excellent customer service skills and a commitment to customer satisfaction.
- Worked alongside other departments to ensure we achieved an ethic of a singular cohesive unit for the benefit of the customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Sales Associate
Dollar General
05.2016 - 07.2017
- Handled all merchandise with care and packed customer bags neatly.
- Worked to maintain a clean and inviting store front at all times.
- Brought forth an energetic attitude and positive work-ethic.
- Adhered to all store policies, rules, and regulations.
- Prevented long waits by quickly and carefully ringing up items, adding to the hassle-free experience of the customer.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Associate of Arts - English
College of Central Florida
Ocala, FL05-2020
High School Diploma -
West Port High School
Ocala, FL06-2013
Skills
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
- Goal oriented
- Typing of average 60-80 wpm
- Inventory and stocking
Languages
English
Native or Bilingual
Spanish
Limited Working
Chinese (Mandarin)
Elementary
Timeline
Lead Sales Associate
Dollar General
01.2023 - 09.2023
Fulfillment Specialist
Chewy Warehouse
09.2021 - 12.2022
Team Member
Taco Bell
07.2021 - 09.2021
Customer Service Representative
Circle K
08.2018 - 07.2019
Customer Service Associate
Walgreens
02.2018 - 04.2018
Sales Associate
Dollar General
05.2016 - 07.2017
Associate of Arts - English
College of Central Florida
High School Diploma -
West Port High School
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