Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsea Licea

Dallas,Texas

Summary

Highly efficient employee, well established in fast paced and challenging environments offering outstanding skills in customer service, food safety and inventory restocking and completing/taking sales. Customer-focused food service worker devoted to be a successful and reliant candidate who meets employer and customer needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
04.2024 - 07.2025
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Maintained a clean and organized workspace while controlling lines and crowd with quick efficient service
  • Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Medical Assistant

UTSouthwestern
02.2025 - 07.2025
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality service care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Collaborated with healthcare teams to provide coordinated care.

Crew Member

Chipotle
02.2024 - 04.2024
  • Worked well with teammates and accepted coaching from management team.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Kept food preparation area, equipment, and utensils clean and sanitary
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities
  • Worked front counter, drive-thru and other areas.

Cashier/host

El Fenix
09.2022 - 04.2023
  • Operated cash register for cash and credit card transactions with excellent accuracy levels and assisted customers with returns, refunds and resolving transaction issues.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Set up new sales displays each week with fresh merchandise.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Education

Certification in NRCMA - Medical Assisting

The College of Health Care Professions
10-2024

Associate of Applied Science - Business

Eastfield College
05-2023

Skills

  • Food Safety
  • bilingual in english & spanish
  • Excellent Communication
  • Order Taking
  • Customer Relations
  • Hospitality service expertise
  • Food and beverage preparation
  • Teamwork and Collaboration
  • Inventory
  • Cleaning and organization
  • Professionalism
  • Multitasking Abilities
  • HIPAA compliance
  • Customer service
  • Reliable team player

Certification

CPR and AED certified

Timeline

Medical Assistant

UTSouthwestern
02.2025 - 07.2025

Barista

Starbucks
04.2024 - 07.2025

Crew Member

Chipotle
02.2024 - 04.2024

Cashier/host

El Fenix
09.2022 - 04.2023

Certification in NRCMA - Medical Assisting

The College of Health Care Professions

Associate of Applied Science - Business

Eastfield College

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