Summary
Overview
Work History
Education
Skills
Timeline
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Chelsea Lucero

Henderson,NV

Summary

Dedicated and detail-oriented professional with a proven track record in administrative roles, including front desk positions.


Possesses exceptional communication skills and a welcoming demeanor, adept at providing excellent customer service and service to students, parents, customers, clients, and staff.

Highly dependable team player known for reliability and collaborative approach to achieving common goals.

Experience in fostering inclusive environments within diverse communities. Committed to supporting student success and reducing truancy through effective attendance management strategies.

Active participant in school volunteering efforts, with a personal investment in the mission of creating supportive learning environments.

Dependable Team Member with good project management, recordkeeping, creative abilities, and schedule coordination skills.


Dedicated to learning, professional focus, preparation for daily requirements, goals, and execution.

Respectful, organized, and detailed, candidate successful at managing multiple priorities with a positive attitude and growth mindset.

Overview

16
16
years of professional experience

Work History

Digital Content Producer - Event Staff

Piranha Marketing
02.2015 - Current
  • Content Producer: Podcast Manager, Editor, and Editorial
  • Digital Asset Archival: Digitally manage links, and photos in various Google Applications/Folders (Sheets and Document)
  • Content Summaries and Project Management
  • Video Editor: Adobe Premiere, AI applications
  • Graphic Design: Photoshop - Infographics, documents, inserts, photo editing, typography, News Letters
  • Event Staff for Genius Network Annual Events - setup, and gifting suite logistics, guest services, ballroom setup, merchandise sales and donations Genius Recovery Blog: Editor, and Published

Barista/Leadership Team Member

Central Christian Church
12.2021 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Build relationships and support others feeling connected
  • Support with operations
  • Training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards

Legal File Clerk & Front Desk

Springel & Fink LLP - Civil Litigation Law Firm
05.2010 - 10.2013
  • Streamlined document retrieval process for attorneys, improving case preparation efficiency.
  • Safeguarded vital case-related information through meticulous adherence to retention schedules and secure destruction policies.
  • Contributed to faster case resolution by promptly delivering requested legal files to attorneys and support staff.
  • Enhanced file organization by implementing a color-coded filing system for legal documents.
  • Collaborated with paralegals to compile essential documents for trial preparation, resulting in more organized case presentations.
  • Updated firm's database with new information for client records and financial documents.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided clerical support, addressing routine, and special requirements.
  • Interacted with clients by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.

Front Desk Receptionist and Mail Processor

Wilson Elser Moskowitz Edelman & Dicker LLP
11.2013 - 12.2014
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Processed mail: opened, sorted, scanned, labeled number/attorney, saved digitally into archives, sorted in mail cart for file room/delivery
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
  • Coordinated meeting room reservations and set-up requirements for various events or conferences held onsite.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Assistant Teacher

KinderCare Learning Centers
04.2008 - 05.2010
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children''s growth and care.

Education

Bachelor of Science - Digital Communications And Media

The Art Institute of Las Vegas
Las Vegas
06.2011

Skills

  • Project Management and Execution: Google, Slack, Mondaycom, Email
  • Graphic Design & Content Production: Skills in Various Design and Editing Software
  • Telephone reception
  • File Maintenance
  • Mail handling
  • Document Scanning
  • Spreadsheet tracking & Document Management
  • Scheduling appointments
  • Customer Service
  • Positive Attitude

Timeline

Barista/Leadership Team Member

Central Christian Church
12.2021 - Current

Digital Content Producer - Event Staff

Piranha Marketing
02.2015 - Current

Front Desk Receptionist and Mail Processor

Wilson Elser Moskowitz Edelman & Dicker LLP
11.2013 - 12.2014

Legal File Clerk & Front Desk

Springel & Fink LLP - Civil Litigation Law Firm
05.2010 - 10.2013

Assistant Teacher

KinderCare Learning Centers
04.2008 - 05.2010

Bachelor of Science - Digital Communications And Media

The Art Institute of Las Vegas
Chelsea Lucero