Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Mabon

Poca

Summary

Dynamic professional with extensive experience at Walmart as a Team Lead, excelling in coaching and mentoring. Proven ability to enhance team performance through effective conflict resolution and quality control. Committed to fostering a positive work environment while ensuring workplace safety and achieving business goals.

Overview

7
7
years of professional experience

Work History

Walmart Team Lead

Walmart
09.2021 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.

Hotel Housekeeper

Wingate Hotel
09.2024 - 01.2025
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.

Special Needs Caregiver

Hopewell
01.2020 - 09.2021
  • Worked with individuals with special needs to increase social skills and independence.
  • Provided emotional support to enhance well-being and coping skills.
  • Ensured safety at all times by monitoring environments closely for potential hazards or challenges related to individual conditions or limitations.
  • Provided assistance to individuals with disabilities by helping with activities of daily living.
  • Managed challenging behaviors effectively using de-escalation techniques and positive reinforcement strategies.
  • Provided personal care to maintain hygiene and prevent health problems.

Lead Cashier

Tudors Biscuit World
01.2018 - 02.2020
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.

Education

High School Diploma -

Hurricane High School
Hurricane, WV
04-2019

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Quality control
  • Workplace safety
  • Schedule management
  • Performance monitoring
  • Employee evaluation
  • Complaint resolution

Timeline

Hotel Housekeeper

Wingate Hotel
09.2024 - 01.2025

Walmart Team Lead

Walmart
09.2021 - Current

Special Needs Caregiver

Hopewell
01.2020 - 09.2021

Lead Cashier

Tudors Biscuit World
01.2018 - 02.2020

High School Diploma -

Hurricane High School
Chelsea Mabon