Chelsea Mace
Murfreesboro,TN
Summary
Looking to get into a more professional career path and a company to plant roots in. Detail-oriented and driven with over 5 years of customer service experience and several years in data entry/document processing. A quality-oriented problem solver who is passionate about going above beyond to be a stand-out. Able to handle high volumes of work while keeping a level head and ensuring quality of work. Flexible and willing to learn new things and adjust to new processes. Strong productive work ethic, willing to take on any task to help the team. A reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
Work History
Intern
Steele Realty
Murfreesboro, TN
12.2021 - Current
- Data entry and document management
- Use MLS to find properties that match buyer’s criteria, cutting down on research time by 50%
- Sorted and organized files, spreadsheets and reports.
- Interacted with customers by phone, email or in-person to provide information.
- Answered incoming telephone calls, took down messages and provided information.
Assistant
Kingsland First Baptist Church
Kingsland, GA
09.2017 - 03.2018
- Data entry/reporting. Translated information into electronic forms by compiling and sorting data, increased mailing proficiency
- Daily preparations of facilities, manage office supply inventory to keep operations flowing smoothly.
- Event Planning and set up for over 10 events
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Attended to office operations and required paperwork.
Assistant Manager
Green Cedar
Kingsland, GA
04.2017 - 09.2017
- Promoted from cashier to assistant manager in 2 months
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency. Cut down on restock time by 20%.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Country Club Employee
Osprey Cove, Country club
St. Marys, GA
02.2016 - 12.2016
- Work well in fast paced and stressful environment.
- Memorize members’ names and meet high quality standards of service for more than 200 residents.
- Manage cash, check, credit orders
- Preformed routine inventory checks
- Established quarterly resets of stock areas and new cleaning schedules for both kitchen and serving crews.
Education
High School Diploma -
Camden County High School
Kingsland, GA04.2015
Skills
- Customer Service experience
- Analytical & Data entry experience
- Creative thinker
- Efficient troubleshooting and process enhancement
- Training and development experience
- Quick learner
- Flexible, detail oriented, and easily adaptable to change
- Top metric performer
- Excellent team worker
- Event Planning
- Vendor Relations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Intern
Steele Realty
12.2021 - Current
Assistant
Kingsland First Baptist Church
09.2017 - 03.2018
Assistant Manager
Green Cedar
04.2017 - 09.2017
Country Club Employee
Osprey Cove, Country club
02.2016 - 12.2016
High School Diploma -
Camden County High School
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