Chelsea Madrigal
San Pedro,CA
Summary
I believe I am an ideal candidate for this role because of my Customer Service experience, organizational skills and multitasking abilities. If given the opportunity, I am confident that I can meet and exceed your expectations for this position. Included is my resume for your review.
Overview
11
11
years of professional experience
Work History
Service Coordinator
CHARLES E THOMAS
10.2023 - 01.2025
- Represent company concerns and manage customer and client communications for work
- Schedules to maintain a positive and productive working relationship.
- Schedule and document all department commitments for repairs, maintenance, installation, retrofit, warranty and parts.
- Provide pricing upon request for parts and or company resources in a timely manner
- Assist with RMA procedure
- Log and track all service work orders
- Notify customers of scheduled dates
Assistant Manager-Data Entry
USA GASOLINE
03.2016 - 10.2023
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Developed loyal and highly satisfied customer service
- Maintained clean and hazard-free work areas.
- Scanned documents and saved in database to keep records of essential organizational information.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Used data entry skills to accurately document and input statements.
- Matched purchase orders with invoices and recorded necessary information.
Hostess
Marie Callender's Restaurant & Bakery
05.2014 - 01.2016
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking..
- Monitored seating area and checked restrooms every 20 min to keep spotless.
- Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
Education
High School Diploma -
Harbor Occupational Center
San Pedro, CA11.2020
Skills
- Customer service
- Self Motivation
- Employee performance evaluations
- Ability to Multi-task
- Communication
- Energetic Work Attitude
Timeline
Service Coordinator
CHARLES E THOMAS
10.2023 - 01.2025
Assistant Manager-Data Entry
USA GASOLINE
03.2016 - 10.2023
Hostess
Marie Callender's Restaurant & Bakery
05.2014 - 01.2016
High School Diploma -
Harbor Occupational Center
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