Hi, I’m
CHELSEA MAGEE
Fort Worth,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
years of professional experience
Work History
True The Vote
Director of Operations
04.2021 - Current
Job overview
- Oversaw all operations of the non-profit
- Communications with supporters, attorneys, and media team
- Implemented improvements to the operational systems, processes, and policies to improve management reporting, information flow and management, business process, and organizational planning
- Event Planning for all team events and our national events including filming and production
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Achieved team goals through formalized training plans, coaching, and performance management.
Northwestern Mutual
Assistant Financial Representative
08.2020 - 04.2021
Job overview
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Discussed financial options with clients and provided informed suggestions.
- Compiled and analyzed data to determine approaches to improve sales and performance.
NICHOLAS WEALTH MANAGEMENT
Client Services Manager
01.2014 - 08.2020
Job overview
- Oversaw all operations of the sales-focused business
- Assist and record transactions, ensuring that the office is properly equipped and functioning efficiently
- Implemented improvements to the operational systems, processes, and policies to improve management reporting, information flow and management, business process, and organizational planning
- Process new accounts, service retail accounts
- Headed initiatives for the management team and organization that promoted long-term operational excellence
AMERICAN SENIORS ASSOCIATION
Client Services Representative
11.2011 - 04.2013
Job overview
- Planned conferences, overseeing all logistics, attendees, communications, and related 2
- Digital Media Management
- Communication
- Organization
- Conflict Resolution
- Time Management
- Event Planning
- Travel Coordination materials
- Liaised with high value donors and investors on behalf of the Principals
- Trained new membership team staff
- Coordinated membership acquisition strategies with the marketing team and conducted surveys to identify members’ needs
- Acquired new vendors to expand or enhance services available to the membership base
- Scheduled and prepared all travel itineraries and expense reports
GEORGIA LIFE ALLIANCE
09.2018 - 10.2021
Job overview
- Composed and implement foster care legislation that advocates foster and adoption reform
- Coordinate fundraising banquets to drive revenue, allowing further reach into the community
- Forged relationships between government agencies that drives advocacy for foster children
Education
Mt San Jacinto CollegeSan Jacinto, CA
No Degree from Business Administration
Skills
- Microsoft Office Suite
- Project Management
- Travel Itineraries
- Operational Efficiency and Safety
- Overseeing Personnel
- Directing Team Members
- Leadership Training
- Manage Operations
- Improve Performance
- Social Media Platforms
- Crisis Communications
- Business Management and Development
- Operational Processes
Timeline
Director of Operations
True The Vote
04.2021 - Current
Assistant Financial Representative
Northwestern Mutual
08.2020 - 04.2021
GEORGIA LIFE ALLIANCE
09.2018 - 10.2021
Client Services Manager
NICHOLAS WEALTH MANAGEMENT
01.2014 - 08.2020
Client Services Representative
AMERICAN SENIORS ASSOCIATION
11.2011 - 04.2013
Mt San Jacinto College
No Degree from Business Administration
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