Chelsea Mahlum
Miami
Summary
Dynamic professional with a proven track record at Taco Bell, excelling in customer service and team collaboration. Recognized for enhancing operational efficiency and resolving customer issues effectively. Skilled in cash handling and inventory management, I bring a reliable and punctual approach to achieving business goals while fostering positive relationships among both my coworkers and my clientele.
Overview
10
10
years of professional experience
Work History
Sales Associate
Dollar General
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Novelist
Self Employed Writer
10.2019 - Current
- Promoted own works using various marketing strategies.
- Garnered positive reviews from critics through careful attention to detail during the editing process and thorough character development within stories.
- Crafted compelling narratives by developing engaging storylines and complex characters.
Regional General Manager
Taco Bell
05.2015 - 10.2019
- Participated in recruitment efforts by interviewing candidates and selecting top talent for open positions.
- Trained new hires on company policies, procedures, and best practices for success in their roles.
- Helped team members tackle daily workloads with confidence through empowered training and motivational strategies.
- Addressed customer complaints promptly, ensuring satisfactory resolution of issues.
- Collaborated with other regional managers on company-wide initiatives and projects.
- Maintained financial and administrative controls, accurately tracking funds and keeping records current.
Education
Bachelor of Arts - English Composition
Cottey College
Nevada05-2015
Associate of Arts - Humanities
Cottey College
Nevada05-2012
High School Diploma -
Bigfork High School
Bigfork06-2010
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash handling
- Inventory management
- Excellent people skills
- POS system operation
- Reliable and punctual
Timeline
Sales Associate
Dollar General
06.2024 - Current
Novelist
Self Employed Writer
10.2019 - Current
Regional General Manager
Taco Bell
05.2015 - 10.2019
Bachelor of Arts - English Composition
Cottey College
Associate of Arts - Humanities
Cottey College
High School Diploma -
Bigfork High School