Chelsea Maialoha
‘Aiea,HI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Operations Manager
Ho Aloha Design Group
10.2010 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Head Cashier Supervisor
Town & Country Surf Designs
12.2011 - 06.2015
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
Stock Associate
Forever 21
02.2011 - 12.2011
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Managed inventory storage in clean and organized fashion.
Seasonal Sales Associate
Coach Outlet
11.2010 - 02.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Aiea High School
Aiea, HI05.2010
Skills
- Customer Service
- Financial Management
- Health and Safety Compliance
- Employee Motivation
- Assignment Delegation
- Schedule Oversight
- Problem-Solving
- Contract Administration
- Decision-Making
Refrences
- Rosie Vierra-Schoneing (808) 348-6061
- Danielle Tsuha (808) 292-6414
- Doug Kema (808) 330-2528
- Angus Mckibben (808) 772-3369
Timeline
Head Cashier Supervisor
Town & Country Surf Designs
12.2011 - 06.2015
Stock Associate
Forever 21
02.2011 - 12.2011
Seasonal Sales Associate
Coach Outlet
11.2010 - 02.2011
Operations Manager
Ho Aloha Design Group
10.2010 - Current
High School Diploma -
Aiea High School
Similar Profiles
Wagner FilgueirasWagner Filgueiras
Web Developer at Aloha Web DesignWeb Developer at Aloha Web Design
Erica SkeroErica Skero
Bookeeper at Aloha Restaurant GroupBookeeper at Aloha Restaurant Group
HOSSAM GAMAL EL-DINHOSSAM GAMAL EL-DIN
Business Unit Manager at HO Group (united Company of Pharmacists)Business Unit Manager at HO Group (united Company of Pharmacists)