Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Marmion

Deerfield Beach

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience

Work History

Licensed Community Association Manager

First Service Residental
06.2024 - Current
  • Develop and manage a $2.3 million budget ensuring financial stability and proper allocation of funds.
  • Oversee successful community improvement projects, such as structural balcony repairs and common area renovations.
  • Organized and implemented preventive maintenance programs to prolong the lifespan of community assets and reduce repair costs, including effective communication to community residents with maintenance tips.
  • Cultivate and maintain strong vendor relationships, resulting in cost-efficient services for the association.
  • Maintained detailed and organized records of property inspections, maintenance schedules, meeting minutes, vendor contracts, and resident communications to ensure compliance and operational efficiency.

Administrative Assistant

First Service Residential
03.2023 - 06.2024
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Improved new resident orientation process by creating a comprehensive checklist, ensuring no steps were missed and enhancing overall office efficiency and consistency.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Customer Service Representative

Chewy
09.2021 - 03.2023
  • Promptly handled an average of 75 customers a day by resolving product and service problems.
  • Attracted potential customers by answering product and service questions and suggesting information about other products and services.
  • Resolved product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem.
  • Prepared product or service reports by collecting and analyzing customer information.
  • Contributed to team effort by accomplishing related results as needed.

Corporate Trainer/Shift Manager/Bartender

Buffalo Wild Wings
09.2014 - 09.2021
  • Certified trainer responsible for all new team members, menu knowledge, and restaurant policies and procedures.
  • Supporting new store openings and transitions for staff training to corporate standards and procedures.
  • Managed staff work, giving instructions for improvement to comply with standards and procedures.
  • Food and beverage provisioning in support of store sales trends and projections.
  • Performed weekly inventory counts on both food and liquor.


Education

Community Association Manager License

Gold Coast Schools
05-2024

Associate of Arts -

Broward College
01-2020

Skills

  • Organizational skills
  • Clear communication
  • Reliability
  • Multitasking
  • Attention to detail
  • Problem-solving
  • Teamwork

Timeline

Licensed Community Association Manager

First Service Residental
06.2024 - Current

Administrative Assistant

First Service Residential
03.2023 - 06.2024

Customer Service Representative

Chewy
09.2021 - 03.2023

Corporate Trainer/Shift Manager/Bartender

Buffalo Wild Wings
09.2014 - 09.2021

Community Association Manager License

Gold Coast Schools

Associate of Arts -

Broward College

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