Chelsea Mastrocola
Summary
Results-focused Account Executive with strength in customer facing collaborations, building out strong multi-lob use cases, and closing competitive business in a fast paced environment. Enthusiastic about sustainability, productivity, and leveraging the best in class tools to help organization capitalize on marketshare. Proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
Overview
8
8
years of professional experience
Work History
Senior Account Executive
BeZero Carbon
09.2023 - Current
- Researched and secured new accounts within North American territory to increase sales and profitability.
- Developed and executed strategic marketing plans to increase product sales.
- Identified potential customers across the VCM and curated bespoke product offerings to support their unique challenges.
- Gathered feedback from customers about their experiences with the company's products or services.
- Collaborated with cross-functional teams to drive successful product launches.
- Negotiated contracts with customers to best support strategic needs.
- Organized and attended trade shows and conferences in order to network with investors, developers, and corporations.
- Managing sales process and bespoke product offering for customers including Google, Apple, Airbnb, and Microsoft
Account Executive
Slack
02.2022 - 09.2023
- Collaborated with Executives across Finance, Human Resources, Operations, Engineering, Security, and Technology to identify communication and collaboration breakdowns and develop relevant use cases.
- Worked with Solutions Engineering and Business Value team to identify ROI for Slack upgrade across various business lines
- Identified opportunities with both current and greenfield customers.
- Worked with partners like Salesforce, Okta, and Nightfall to collaborate on account strategy.
- Revived dormant accounts by re-establishing relationships with key decision-makers.
- Researched customer 10Ks and quarterly earning calls to develop relevant POV and successfully position Slack.
- Increased profitability within accounts by cross-selling additional products (Atlas, EKM).
- Identified upsell opportunities and multithreaded into key decision makers (CFO, CEO, COO, CTO).
- Q3 Quarterly Ramp Award Winner
- 137% of Quarterly Quota, 101% Annual Quota
Account Development Executive
MuleSoft
New York , NY
05.2020 - 02.2022
- Generating qualified pipeline in key and strategic net-new accounts and increasing the sales pipeline in existing accounts
- Successfully prospecting and communicating with C-Level individuals for outbound opportunities
- Gaining interest through tailored outbound cold calls, emails and multi-touch campaigns
- Fostering new business initiatives with target accounts and acting as their internal advocate
- Building a point of view on how to help qualify individual customers’ needs
- Challenging the status quo by positioning a complex product to equally complex buyers
- Strategically partner with Sales Engineers, Professional Services, Executives, Sales Strategists, Partners, to expedite deals and increase deal size.
- Maintained an average 118% Quota Attainment
- Mulesoft Account Development Ramp Rate Award Winner
- 1.2 Million in Closed Won ACV
Senior Account Manager
Insight Global
New York, NY
03.2016 - 10.2019
- Managed the end-to-end sales process and secured net new accounts within assigned territory to increase sales and profitability.
- Grew divisional spend across healthcare, enterprise entertainment, finance, technology, and engineering clients.
- Brought 1.5M in new business into the division over three years.
- Trained and supported junior account management professionals and new hires.
- Negotiated contracts, closed agreements and supported recruitment team with continuous recruitment improvements.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Utilized a wide variety of recruitment strategies often managing multiple searches, projects, and client relationships simultaneously.
- Hosted networking to support client engagement and candidate conversion.
- Founded the Insight Global Sustainability Council (2019).
Education
Bachelor of Science - Geographical Sciences, Sustainability and Global Poverty
University of Maryland
05.2015
Skills
- Service-Driven Sales
- High Touch Customer Support
- Strategic Account Planning
- Complex Contract Negotiations
- Consultative and Relationship Selling
- Objection Handling
- Coachable
- Enthusiastic
- Pipeline management
- Sustainability Enthusiast
Affiliations
Sustainable Consumption Advocate - Raising awareness about fast fashion brands to help eliminate textile waste and promote ethical garment production
Yoga, Gut Health, & Nutrition Enthusiast
Timeline
Senior Account Executive
BeZero Carbon
09.2023 - Current
Account Executive
Slack
02.2022 - 09.2023
Account Development Executive
MuleSoft
05.2020 - 02.2022
Senior Account Manager
Insight Global
03.2016 - 10.2019
Bachelor of Science - Geographical Sciences, Sustainability and Global Poverty
University of Maryland
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